‘ Working together to embed successful outcomes for Whanau transformation” PRESENTATION BY NANCY TUAINE, WHANGANUI

Four facets to adapting practice  Ko au-what an individual needs to do  Ko tāua-working effectively as colleagues  Ko mātau - how can organisations or collectives make an impact  Ko tātou-a systems approach across communities

KO AU - Adapting and improving your individual practice  Able to differentiate between transacting and transforming  Clear and accurate documentation noting a baseline with clear identification of needs and goals  Self analysis and evaluation of work to ensure it evidences whānau transformation  Seeking supervision/professional support to ensure that practice is of the highest standard

KO TĀUA - reviewing individual working relationships ensuring they are supportive of reaching whānau outcomes  Acknowledges the importance of relationships at an individual level  Ensures kaimahi are working together to meet the needs of whānau  Actively build relationships with colleagues to enhance the whānau experience and outcomes  Working together to eliminate barriers and find solutions  Focus on what can happen rather than what can’t happen

KO MĀTAU - adapting the organisations approach streamlining systems making the whānau journey as smooth as possible  The need for the organisation or collective to build a systems approach  Single and shared data entry points reducing duplication  Reviewing practice and process to reflect a single connected journey e.g single referral process, single data entry point, streamlined documentation  Developing shared case management where required to improved outcomes for whānau  Inclusive and empowering whānau

KO TĀTOU - working collectively as communities developing a systems approach to ensure whānau outcomes are evident within the population  Acknowledges the importance of relationships at organisational level  Sharing resources, education and training opportunities  Using a hub and spoke model to support workforce development and capacity building  Secondments and cooperative decision making  Strong leadership reinforcing the whānau ora approach across communities.

WHĀNAU Mental Health & Addictions Whānau & Community Primary Care Disability Support Family Start MSDWINZ CYFFACS WDHB PUBLICPROVIDER Whanganui Regional Health Network (PHO) NGO’s IWI MĀORI PROVIDERS Ministry of Health INDUSTRY EDUCATION STRONG LEADERSHIP ACTIVE RELATIONSHIPS CAPABLE WORKFORCE CLEAR VISION WHĀNAU CENTERED