A Participatory Approach to Scenario Development for XO Laptops in Brazil Tel Amiel Flávia Linhalis Arantes Leonardo Cunha de Miranda Maria Cecília Martins M. Cecília C. Baranauskas
"The fact that OLPC was much stronger in developing innovative technology than in understanding how to diffuse it may reflect the engineering orientation of the organization and its lack of understanding of the needs or interests of the nontechnical people who will ultimately buy and use the innovation." Kraemer, K. L., Dedrick, J., & Sharma, P. (2009). One laptop per child: Vision vs. reality. Communications of the ACM, 52(6), 66-73
27 states 190+ million people municipalities K-12 schools shared by state + municipalities 80%+ is public schools 52+ million students (CC-BY-SA)
History PROINFO (since 1996) –School computer laboratories, monitors UCA, One Laptop per Student –Federal program, working group (2005-) –Pilot I: Classmate, Mobilis, XO – 5 schools (2007) –Pilot II: 300 schools and 5 municipalities ( laptops) (2008-)
OLPC Worldwide: 2 million+ Peru: Uruguay/CEIBAL: Brazil –Two XO-OLPC pilots from UCA –Four additional pilots –Total 4 states –3013 units distributed (attribution)
OLPC Campinas 2009 –Donation of 512 laptops (OLPC- >Municipality) 2010 –Established working group (Municipal, School, University)
Thinking about technology Technology vs. device Integration leads to multi-layered ripples in different socio-technical spheres Shared planning and shared responsibilities
Organizational Semiotics Examine these ripples through semiotics Organized behavior –Norms (formal and informal) –Signs (conventions, agreed-upon, tacit, etc.) Making conventions explicit Shared meanings, shared goals, shared language
Semiotic framework Human Information Social world – law, expectations, culture Semantics – meanings, validity Pragmatics – intentions, communications Systems and Platform Syntactics – formal structure, software Empirics – capacity, patterns, efficiency Physical world – infrastructure, economics
Timeline June/2010 – Meta-knowledge July/2010 – Envisioning usage scenarios September/2010 – Expanding/selecting scenarios October/2010 – Trials/scaffolding scenarios November/ Implementation
Workshop 1 June/2010 Meta-knowledge Semio-participatory methods, project goals Identifying stakeholders, challenges, potential solutions
17 Actions and Responsibilities Pragmatic Semantic, Syntactic Empirical Physical environment Social world School infra-structure Preparing software, servers, configuration and applications Batteries, and bandwidth Who receives the XO Uses in and outside of school Meanings-making, professional development development of materials Functions of the human information system Technological platform
18 THE PROJECT CONTRIBUTION SOURCE MARKET Interested Parties COMMUNITY Actors Clients, Supliers Partners, Competitor Spectator, Legislator
Mapping interested parties Community –Press, mayor’s office, teacher union, community leadership “Market” –Other school projects, volunteers, interns, lan-house, community centers Source –Technology provider, local support group, energy company, OLPC, researchers, other OLPC schools, municipal office (training and support agencies) Contribution –Teachers, students, administrators, school council, etc.
Evaluation Matrix Problems/Questions Ideas/Solutions Interested Parties CONTRIBUTION Actors SOURCE Clients, Suppliers MARKET Partners, Competitors COMUNITY Spectator, Legislator
Evaluation Matrix Contribution –Distribution criteria, taking XO home Source –Maintenance for XO “Market” –Computer schools as partners? Community –How should results be publicized? –Family responsibilities?
Workshop 2 July/2010 Envisioning scenarios Using the machine and testing the system Discussing complex educational scenarios
23 Formal Informal Technical SOCIETY Conceptual model XO School Community
Formal Informal Technical Society XO School Community The neighborhood in the city; Computer in the streets A citizen’s outlook Exploring the school enviromment Students and consumption at home; Visit to Paulinia’s ecological park; Opening doors... Workshop on radio announcers
Workshop 3 July/2010 Selecting scenarios Defining activities based on goals Addressing real-world constraints and choices
Workshop 4 July/2010 Testing scenarios Scenario trials with teachers Researchers scaffold scenario, highlighting possible gaps/bumps, and create support material and guides
Scenarios 1.Exploring the school environment –Identifying school areas, spaces and devising rules for the usage of common space 2.Consumption at home –Identify industrial food products from home –Identify unusual and foreign language 3.Radio announcers –Plan a radio program for the school –External partnership
Next steps Implementation has begun Planning for expansion and integration Collaborative evaluation
Lessons learned Systemic design Participatory methods Shared responsibility
Thank you XO-OLPC Núcleo de Informática Aplicada à Educação University of Campinas (UNICAMP)