Veterans & Eligible Persons Intake Process

Jobs for Veterans State Grant (JVSG) refocusing is a joint VETS-ETA effort to best meet the employment needs of veterans at CareerSource Centers. (Ref: TEGL and VPL 03-14, Change 1) Establishes clear definition for Significant Barriers to Employment (SBE) Clarifies roles and responsibilities of JVSG-funded staff Emphasizes the requirement to provide intensive services to veterans with a SBE JVSG Refocus

CareerSource Staff Roles Frontline/WP/WIA staff focus on providing Core Services and Initial Assessment to Veterans seeking employment assistance (majority of veterans will be served by Frontline/WP/WIA staff) DVOP specialists provide intensive services to veterans with SBE(s) (are not to provide services to any other population) (May determine potential SBE population using VETS 9002/VETs 200) LVER staff conduct employer outreach and job development in the local community, on behalf of all CareerSource Center veterans (are not to provide direct services to participants)

Priority of Service and WIA requires the broad definition of veteran found in 38 U.S.C. 101(2) The term “veteran” means a person who served at least one day in the active military, naval, or air service, and who was discharged or released under conditions other than dishonorable Differs from JVSG definition of “eligible veteran” found in 38 U.S.C. Chapter 42 § 4211 (4) Which includes specific criterion for: 180-days or more of service; service connected disability; Reservists pursuant to Title 10; or campaign badge recipients and applies to program eligibility for DVOP services and Wagner-Peyser program reporting Identifying Covered Persons

Verification of Eligibility It is neither necessary nor appropriate to require verification of the status of a veteran or eligible spouse at the point of entry, unless the individual who self-identifies: a)Is to immediately undergo eligibility determination and be registered or enrolled in a program; AND b)The applicable federal program rules require verification of veteran or eligible spouse status at that time.

Recommended Intake The First Question should ALWAYS be: “How may we help you today?” ________________________________________________________ Followed by: “Are you registered in the Employ Florida Marketplace system?” ________________________________________________________ If it is a Veteran’s first visit to the CareerSource Center: 1.Have them complete the Veteran’s Initial Intake questionnaire and return to the front desk when form is completed 2.Direct them to First Available CareerSource Center Staff and provide completed Initial Intake form to the Staff Member

** Indicates referral to DVOP is permitted ** (Ref: VPL 03-14, change 1 & 2/TEGL 19-13, and VPL /TEGL 20-13) Must also meet program definition for “Eligible Person”; “Eligible Veteran” and/or “Covered Veteran” (Ref: 38 U.S.C. Chapter 41 § 4101 (5); Chapter 42 § 4211 (4) and/or § 4212 (3)) Veteran Intake Form (Requires a Hand-off or existing SBE) Are you fleeing a dangerous situation and lack the resources or support networks to obtain other permanent housing?

Priority Notification & Initial Assessment Core Services for Veterans will be performed by First Available CareerSource Center Staff 1.Notify client of Veterans Priority of Service (POS) (Code 189) 2.Review Intake Questionnaire (part of Initial Assessment process) 3.Complete Initial Assessment (Code 102) 4.Refer to DVOP specialist if Significant Barriers to Employment (SBE) are identified during the Initial Assessment 5.Document identified SBEs in Case Note prior to referral 6.DVOP will first complete an Objective Assessment (Code 203) then proceed as appropriate for individual veteran job seeker

SBE Categories for DVOP Assistance 1. Special disabled or disabled veterans, are those: Who are entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans’ Affairs; or, Were discharged or released from active duty because of a service connected disability; (This includes a pending VA disability claim) 2. A recently-separated service member, as defined in 38 U.S.C. 4211(6), who at any point in the previous 12 months has been unemployed for 27 or more weeks

SBE Categories for DVOP Assistance 3. Homeless, as defined in Section 103(a) of the Stewart B. McKinney Homeless Assistance Act (42 U.S.C (a)); Homeless: Change (VPL 03-14, Change 2) Definition of homeless updated to include paragraph (b) of Section 103(b)) of the McKinney- Vento Homeless Assistance Act: Homeless any individual or family who is: fleeing, attempting to flee, domestic violence, dating violence, sexual assault, stalking, or other dangerous or life-threatening conditions in the individual’s or family’s current housing situation, including where the health and safety of children are jeopardized, & who have no other residence & lack the resources or support networks to obtain other permanent housing.

SBE Categories for DVOP Assistance (cont.) 4.An offender, as defined by WIOA Section 3(38), who is currently incarcerated or who has been released from incarceration (at any time in life) 5.Lacking a high school diploma or equivalent certificate; or 6.Low-income (as defined by WIOA at Sec. 3 (36)); 7.Any veteran ages 18 to 24 (as defined in VPL and TEGL 20-13); 8.A Transitioning Service Member(as defined in VPL-08-14); 9.A Veterans Family Care Giver(as defined in VPL-08-14); 10. Receiving care in a Military Treatment Facility (MTF) or Wounded Warrior Transition unit (as defined in VPL-08-14).

VETERAN OBTAINS JOB! DVOP’s Goal is to eliminate SBE and help Veteran become Job Ready. Conducts plan and utilized case notes to meet spirit of new guidance. DVOP Specialist ‘First Time’ Vet/EP identified at CareerSource center WP/WIA Staff Vet/EP Job Seeker Flow Chart Vet/EP fills out Intake Form Vet/EP is referred to first available WP/WIA staff WP/WIA staff inform Vet/EP about POS (code 189), review Intake Form and conduct Initial Assessment (code 102) SBE? & Desires DVOP Services YesNo Eligible Vet/Person? YesNo Document SBE in EFM WP/WIA Staff’s Goal is to provide core services and help Veteran become Job Ready.

Frontline Staff Training To provide tools and resources on how to best serve and assist veterans, the National Veterans Training Institute (NVTI) has created a six-module, no cost, eLearning tool called "Preparing Veterans for Meaningful Careers" (PVMC). Registration is required. PVMC eLearning course: Basic "Welcome" information:

Remember Providing Services to Veterans isEVERYONE’sResponsibility Service Delivery

Veterans’ Employment Programs 600 S. Calhoun Street, Holland Bldg., Suite 155, Tallahassee, FL Telephone: (850) Fax: (850) Shawn Forehand, State Veterans’ Program Coordinator (850) / Jay RiveraAcosta, PHD, Assistant Veterans’ Program Coordinator (850) / Fred Beckham, (RWBs’ 1 – 8) (850) / André D. Anderson, CWDP (RWBs’ 11, 14, 15, 17, 19-22) (386) / Shawn O’Malley, (RWBs’ 9, 10, 12, 13, 16, 18, 23, 24) (813) / An equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. All voice telephone numbers on this document may be reached by persons using TTY/TDD equipment via the Florida Relay Service at 711.