Director of Operations C S R IN ITAB JPD Erik Madsen Director of Operations

THE ROOTS OF ITAB JPD JPD Ltd. was founded in May 2008 Mission: provide total retail solutions, from idea to finished shop; Inhouse Production was established in 2010; Feb. 2015, ITAB purchased JPD Ltd. Name was changed to ITAB JPD Ltd. ITAB Baltic Ltd. integrated Our Mottos: “Nothing is a problem” “We will fix this”

THE ITAB GROUP – GLOBAL REACH Production facilities Other offices ITAB Shop Concept B OMX Stockholm ITAB Shop Concept is listed on Nasdaq OMX Stockholm (Mid Cap) No. 2 on the European market No. 1 in checkouts ~ 19 000/year Market leader on retail-lighting 17 larger production facilities Storage- and logistics centers in 9 countries

THE ITAB GROUP – INTERNATIONAL CLIENTS

WHAT WE DO…

OUR WAY…

Today we have 154 employees and 11 000 m2 inhouse production area OUR RESPONSIBILITY IS GROWING Today we have 154 employees and 11 000 m2 inhouse production area In addition we have permanent partners in Latvia (outsourced production) JPD established

OUR FIRST CSR REPORT MARKET DRIVEN INITIATIVE Climate change… Allergi… Tolerance Non-discrimination… MARKET DRIVEN INITIATIVE CSR IS NOT WELL DEFINED – RISK AND OPPORTUNITY OTHER WAYS TO MANAGE / REGULATE DEFINED OUR OWN FOCUS AREAS INVOLVING EMPLOYEES AND SUPPLIERS START WITH MODEST AMBITIONS FOR INTERNAL USE ( + SELECTED CLIENTS) LIMITED TIME INVESTED “TAKE THE TEMPERATURE” Greenhouse effect… Consumers Poverty… Retailers ITAB JPD

EXAMPLES OF OUR QUESTIONS TO SUPPLIERS ENVIRONMENT Does the law require you to have some specific certificates or approvals regarding environmental protection? Are you taking initiatives to minimize the use of resources, for example water and energy? How do you handle chemicals and other materials posing a hazard? Are you complying to all applicable laws and regulations prohibiting or restricting use of specific substances, consumption of raw materials, origin of raw materials?  EMPLOYEES Does your company pay full employment taxes according to national law? Is there personal protective equipment for the workers available for free? Is your company offering your employees any help to keep good health? If yes, which initiatives are you taking? ETHICS AND SOCIETY Is your company fair in its decision making, for example, towards employees or suppliers? Does your company have written instructions to employees about the companies view on bribery and other corruption? GOVERNANCE May workers speak openly with management regarding working conditions? Is feedback gathered from workers in any way? Are such surveys (if any) anonymous? SUPPLY CHAIN Does your company inquire your suppliers about "sustainability issues" – where do raw materials come from, do they take care of their employees respectfully, do they take care of the waste from production process, etc.?

EXAMPLES OF OUR QUESTIONS TO EMPLOYEES I am satisfied with the culture/environment of my workplace My company has a safe and healthy work environment I have the tools and resources to do my job well I feel encouraged to come up with new and better ways of doing things I feel me and my job is respected by the Employer I think my salary is fair comparing with the job I do What other issues not included in this survey need to be addressed in this company?

CSR IN OUR VALUE CHAIN Does the company have a written policy on Corporate Social Responsibility (CSR) or (Ecological) Sustainability? 33% = publicly available NB! data not statistically significant © ITAB JPD

CSR IN OUR VALUE CHAIN Does your company inquire your suppliers about "sustainability issues" – where do raw materials come from, do they take care of their employees respectfully, do they take care of the waste from production process, etc.? NB! data not statistically significant © ITAB JPD

OUR DUTCH COLLEAGUES

OUR ENGLISH COLLEAGUES

An excellent job for Agnis & co in BE103! Congratulations! - Belgium CUSTOMER “MAGIC” IS BUSINESS Everything is going well here in Bratislava, your guys helped us to create amazing small heaven :) Thanks a lot for that! - Slovakia Your guys are still working. My store is not so easy to do everything simple and quick unfortunately. They are very nice indeed. But my shop thanks to your furniture looks better and better:) – Poland 2 The shop is fantastic! Thank you, and give our love to the boys who made a great piece of art work. - Sweden Michailis and Normund were both fantastic beyond expectations!!! Its rare to find such a great people, really. - Austria An excellent job for Agnis & co in BE103! Congratulations! - Belgium

Without mutual respect, “magic” is impossible CSR IS ALSO BUSINESS Without mutual respect, “magic” is impossible CSR as a way of making your sustainable practices visible! Bureaucracy vs Common sense Next steps in CSR for ITAB JPD? http://youtu.be/7lDXcfQ8r6g

THANK YOU!