1 The NCRC Value for Employers December 15, 2010 Bill Guest

2 Employer Use of the NCRC: What the NCRC is What the NCRC is not How to use it correctly

3 The Best People are Willing and Able to do the work that needs to be done. What evidence should you include in your hiring process so that you hire the best people? What evidence is highly predictive of workplace performance?

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6 Cognitive Skills (Able) Behavioral Skills (Willing) NCRC Content Areas: Reading for Information Applied Mathematics Locating Information Reasoning Areas: Critical Thinking Problem Solving Personal Skills Assessments Performance Work Attitudes Potential for Unsafe Behavior Talent Personal Traits Linked to Performance Compound Trait Indices Teamwork Customer Service Managerial Skills Work Discipline Fit Work-Related Interests Values Aligned to Job Fit The Best People are Willing and Able

7 Evidence-Based Hiring Process “Employers work to make things predictable, uniform, and certain. Predictability, uniformity, and certainty are universal goals of executives. The NCRC does this for the hiring process.” Mac MacIlroy, Past President Michigan Manufacturing Association, 2008

8 No one is going to push top talent in your door. You need to manage your talent supply chain just like any other supply chain.

9 Employers Secondary (9-12) 4-Year Post Secondary Tier 3Tier 2Tier 1 OEM Regional Talent SCM 2-Year Post Secondary Primary (K-8) CTE Adult Learning Workforce Development System CorrectionsDHS

10 Pre-K Employer Primary (K-8) Secondary (9-12) Post Secondary (Various) Tier 4Tier 3Tier 2Tier 1OEM The Talent Supply Chain

11 Pre-K Employer Primary (K-8) Secondary (9-12) Post Secondary (Various) ? - Evidence-Based Hiring and Promotion Evidence of Cognitive Skills o Reading, Math, etc. o Reasoning – Critical Thinking & Problem Solving Evidence of Behaviors o Integrity o Personality Traits and Characteristics o Interests & Values Evidence of Work-Related Content Knowledge o Degrees, Licenses, Certificates Evidence of Personal Responsibility o Resume, Career Plan, Education Plan Analysis to Correlate Competency Evidence to Outcomes o Valid Reliable Performance Feedback

12 A “Ready for Work” Skills Currency

13 Locating Information (84.9%) 4,892Reading for Information (80.5%) 4,637Applied Mathematics (74.6%) 4,298Observation (69.6%) 4,0082,170 Teamwork1,058 Applied Technology996 Writing814 Listening 382 Business Writing Essential Skills based on Analysis of 5,760 Jobs September 2003 to August 2008 Certificate Skills

14 Data Information Intelligence Knowledge Wisdom Data Information Intelligence Knowledge Wisdom Cognitive Skills NCRC Skills

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20 Use the Instruction Manual

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32 Talent Supply-Chain Regional Collaboration

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