Empowering through Delegation What is delegation? Why is delegation important? Free time Improve decision making Develop subordinates Enhance commitment Improve relationships 11-1Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall

Four-Step Delegation Process 1.Allocation of duties 2.Delegation of authority 3.Assignment of responsibility 4.Creation of accountability 11-2Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall

Benefits of Delegation Frees up your time Improves decision making Develops subordinates Enhances commitment Improves relationships 11-3Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall

Empowering through Delegation Skills Clarify the assignment. Explain the benefits of the job. Specify the range of discretion. Allow participation. Inform others who might be affected that delegation has occurred. Establish feedback controls. Ask questions to test understanding. Insist on recommendations if problems occur. 11-4Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall

Empowering through Delegation Group Exercise 1: Park City Toyota Modeling –Dana Porter: Sales Manager –C.J. Stone: Salesperson Group Exercise 2: Meeting Substitute trios Group Exercise 3: Deadline Come & Gone –Trios 11-5Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall

Reinforcement Exercises Leaders delegating in movies Leader delegation in group projects Delegation in personal life 11-6Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall

Leadership requires followers w_to_start_a_movement.htmlhttp:// w_to_start_a_movement.html 11-7Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall

Activities 1. Which factor influences a manager’s propensity to delegate more: the delegator’s personality or the organizational culture? Why do you say this? 2. How can managers assess a subordinate’s readiness for empowerment or delegation? What should the manager look for in the employee’s behaviors? What questions should the manager ask? Can the manager assess the subordinate’s readiness by delegating incrementally more challenging tasks? What are the advantages and disadvantages of such an approach? Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall11-8

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