1 CIO’s Learning Web 2.0 Wikis: A Tutorial Brand Niemann Senior Enterprise Architect EPA Enterprise Architecture Team April 16,

2 Preface Web 2.0 Crucial to New Information Workplace, CIO Magazine, November 29, 2007, C.G. Lynch, CIO:November 29, 2007 –Forrester reports that from blogs to wikis to virtual worlds, the modern information worker wants a seamless user experience and more and more, IT will be forced to deliver. –The Seven Tenets of the Information Workplace: Contextual, Individualized, Seamless, Visual, Multimodal, Social, and Quick.

3 Preface In my experience, CIOs have asked me for the following: –Collaboration: Communities of Practice Using Wiki Technology - Free 7.5 Minute Introduction to DVD Hosted by EPA Region 4 and Produced by the OGETA Form (Requires QuickTime Player).Free 7.5 Minute Introduction to DVD –The 22nd Semi-Annual Spring Government CIO Summit, May 6-8, Government by Wiki: New Tools for Collaboration, Information-Sharing, and Decision-Making.Government CIO Summit –Executive Spotlight for Web 2.0 Conference (Like Facebook for Government 2.0) and Webcast.Executive Spotlight Web 2.0 Conference Webcast –Business Needs and Role Reversal: Before and After Web 2.0.Business NeedsRole Reversal: Before and After Web 2.0

4 Preface CIOs need to see the following: –How to setup a Wiki and administer it. –How to build content from multiple sources like s, documents, web sites, etc. –How to design a home page and redesign and reorganize on the fly. –How to collaborate within and outside of firewalls with access restrictions and security. –How to keep a Blog (Weblog) of activities and assignments. Students (CIOs) should be able to do these steps so they can speak from personal experience about Web 2.0 Wikis and continue to have their own Wikis and Blogs!

5 Step 1: Decide on Name

6 Step 2: Register Name

7 Step 3: Login

8 Step 3: Login Private

9 Step 4: Set Preferences

10 Step 4: Set Preferences Change Password Change Time Zone

11 Step 5: Control Panel

12 Step 5: Control Panel

13 Step 6: Design Home Page Background and Purpose

14 Step 6: Design Home Page Structure and Interface

15 Step 7: Create Subtopics

16 Step 8: Repurpose Web Content Into Wiki

17 Step 9: Attach Files

18 Step 9: Attach Files Descriptions

19 Step 9: Attach Files

20 Step 10: Insert Images and Links

21 Step 10: Insert Images and Links

22 Step 11: Create Web Log (Blog)

23 Step 12: Set Security

24 Step 12: Set Security Public: everybody can view and edit. Semi-Public: everybody can view, but only selected users can edit. Private: only selected users can view and edit this page. Note: Deki Wiki has one of the most advanced permission systems available. Deki Wiki administrators can make wikis public or private, anonymous or not. There is user groups support. Users can permission entire hierarchies to create private or non-editable workspaces or permission single pages.

25 Step 13: Monitor Users

26 Step 14: Revise/Reorganize To soon for this new Wiki, but for another EPA Web 2.0 Wiki Project I did the following quickly: –Moved content from Wiki to another Wiki. –Implemented a set of topics and subtopics. –Created a new user interface. –Updated the Tutorial slides and uploaded them. Note: This shows how agile and flexible the Web 2.0 Wiki environment is to respond to requests that would be more difficult (or impossible) and time consuming with Web 1.0 collaboration technology.

27 Backup Slides Source: –Leadership and Strategic Management for Chief Information Officers, June 16-18, –John F. Kennedy School of Government, Harvard University, Cambridge, MA – mshttps:// ms Purpose: To see the before and after Web 2.0 Wiki makeover.

28 Program Page

29 Personal Information

30 My Workshops

31 Workshop Home

32 Documents

33 Forums

34 Workshop Participants

35 Announcements (Blog)

36 Wiki (Index Page)