What Does the CSI Measure?

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Presentation transcript:

What Does the CSI Measure? The Change Style Indicator® measures individual style in approaching change and situations involving change. Change Style Indicator® (CSI) Developed by: W. Christopher Musselwhite and Robyn P. Ingram

Facts about Change Styles Style reflects aspects of personality or preferences — like right- or left-handedness Scores do not indicate effectiveness at utilizing a preferred style There is no right or wrong, “better” or “worse” style

Understanding Your Score Will Help You Manage your response to change Recognize and appreciate the contributions that each change style offers Increase productivity through effective responses to change style differences Lead others through change

Change Style Indicator® The CSI is a continuum-based model divided into three styles: CONSERVER • PRAGMATIST • ORIGINATOR

Change Style Continuum CONSERVER • PRAGMATIST • ORIGINATOR 66 13 0 13 66

Style Characteristics Conservers Style Characteristics Appear disciplined, precise, methodical, and cautious. Prefer solutions that are tested and proven. Accept conventional assumptions. Enjoy predictability. Honor tradition and established routines. ©1996 W. Christopher Musselwhite, Ed.D. All Rights Reserved.

Style Characteristics Originators Style Characteristics May appear undisciplined, abstract, and spontaneous. Prefer quick and expansive change. Challenge assumptions. Enjoy risks. May treat accepted policies and procedures with little regard. ©1996 W. Christopher Musselwhite, Ed.D. All Rights Reserved.

Style Characteristics Pragmatists Style Characteristics Appear practical, agreeable, and flexible. Serve as mediators. See both sides of an argument. May take a middle-of-the-road approach. ©1996 W. Christopher Musselwhite, Ed.D. All Rights Reserved.

Conservers See Originators As: Perceptions Disruptive Disrespectful of tradition and history Generators of turbulent work environments Insensitive to the feelings of others Wanting change for the sake of change ©1996 W. Christopher Musselwhite, Ed.D. All Rights Reserved.

Originators See Conservers As: Perceptions Dogmatic Hesitant to share new ideas Compliant to authority Stuck within the system Defenders of the status quo ©1996 W. Christopher Musselwhite, Ed.D. All Rights Reserved.

Conservers and Originators See Pragmatists As: Perceptions Compromising Mediating Indecisive Easily influenced Noncommittal ©1996 W. Christopher Musselwhite, Ed.D. All Rights Reserved.

Collaboration Conservers Originators Bring order out of turbulence Revitalize current systems for tomorrow Work within the system to bring about improvement ideas and greater efficiencies Catalyze the necessary turbulence Help create the break from worn out systems Look outside the system to bring about different ideas and different structures