2. The Steady Koala Bear

3. Most Often:  Asks “how” question  Cooperates with others and makes only group decisions  Performs routine work in a predictable manner  Focuses on how and when to complete a task  Seeks stability and security in personal and professional lives  Resists change and taking risks  Listens more than talks and calms heated discussions  Demonstrates patience and loyalty  Asks more questions and makes fewer statements

4. Motivated by: Similar assignments along with the same peopleSimilar assignments along with the same people Clearly stated ground rules and proceduresClearly stated ground rules and procedures Identification with a groupIdentification with a group Sincere appreciationSincere appreciation Organization in the workplaceOrganization in the workplace

5. To Improve Relationships with Koalas: Be friendly and sincere. Be friendly and sincere. Notify before making any changes. Notify before making any changes. Explain the importance of their role in reaching a goal. Explain the importance of their role in reaching a goal. Emphasize how specific actions will minimize risks. Emphasize how specific actions will minimize risks.

6. For Koalas to be MORE EFFECTIVE they need to:  Validate own self-worth  Have more confidence in the abilities of others  Respect and take part in healthy disagreements and problem solving  Become open to new ideas  Let go of need for the “known and certain” in order to grow and adjust to today

7. The Cautious Beaver

8. Most Often: Asks “why” questions Asks “why” questions Works within existing circumstances to produce quality rather than quantity Works within existing circumstances to produce quality rather than quantity Bases decisions on logical thinking and critical analysis Bases decisions on logical thinking and critical analysis Generates many unique perspectives and ideas Generates many unique perspectives and ideas Views situations from many angles Views situations from many angles Focuses on key directives and details, checks and rechecks for accuracy Focuses on key directives and details, checks and rechecks for accuracy Develops long term strategies and thorough plans Develops long term strategies and thorough plans Works to complete data systems or develop their own Works to complete data systems or develop their own Takes few risks Takes few risks Asks many questions as part of fact finding Asks many questions as part of fact finding Makes statements as necessary Makes statements as necessary

9. Motivated by: Standard operating procedures, goals, fears, organized workplace Standard operating procedures, goals, fears, organized workplace Opportunity for careful planning Opportunity for careful planning exact job descriptions and objectives exact job descriptions and objectives Scheduled performance appraisals Scheduled performance appraisals Responsiveness to individual efforts Responsiveness to individual efforts Back-up plans for action Back-up plans for action Assurance of security Assurance of security

10. To Improve Relationships with Beavers: Respect the need for privacy and detail. Respect the need for privacy and detail. Focus on step-by-step explanations Focus on step-by-step explanations Avoid surprising changes and violating the Beaver’s standards Avoid surprising changes and violating the Beaver’s standards Provide pros and cons to persuade Provide pros and cons to persuade Disagree with the facts, not the person Disagree with the facts, not the person Hold to minimum socializing at work Hold to minimum socializing at work

11. For Beavers to be MORE EFFECTIVE they need to: Share their vast information stores with less concern over the opinions of others Share their vast information stores with less concern over the opinions of others Develop tolerance for healthy conflict Develop tolerance for healthy conflict Remember to laugh at themselves and others Remember to laugh at themselves and others

12. The Interacting Porpoise

13. Most Often: Asks “who” questions Asks “who” questions Operates spontaneously but strives for noticeable results Operates spontaneously but strives for noticeable results Initiates contact with people and desires to help others Initiates contact with people and desires to help others Seeks freedom from detail and control Seeks freedom from detail and control Generates enthusiasm and brings others into alliance to accomplish tasks Generates enthusiasm and brings others into alliance to accomplish tasks Brainstorms creative ideas and participates well as a team player Brainstorms creative ideas and participates well as a team player Emphasizes relationships and openly expresses feelings Emphasizes relationships and openly expresses feelings Takes risks when pressured by others to do so Takes risks when pressured by others to do so Needs frequent breaks because of shorter attention span Needs frequent breaks because of shorter attention span

14. Motivated by: New assignments New assignments Participatory management Participatory management Known and obtainable goals Known and obtainable goals High visibility tasks High visibility tasks Social recognition Social recognition Freedom of expression Freedom of expression Group activities outside of job Group activities outside of job Opportunity to verbalize proposals Opportunity to verbalize proposals

15. To improve Relationships with Porpoises Focus on ideas and people Focus on ideas and people Provide verbal approval and recognition Provide verbal approval and recognition Treat with warmth Treat with warmth Recognize special talents and accomplishments Recognize special talents and accomplishments Be friendly and encourage conservation Be friendly and encourage conservation Use stories to prove points Use stories to prove points Support their help of others Support their help of others Avoid detail Avoid detail Offer incentive for challenge Offer incentive for challenge

16. For Porpoises to be MORE EFFECITIVE they need to: Control time and adhere to deadlines Control time and adhere to deadlines Make more objective decisions and more realistic appraisals Make more objective decisions and more realistic appraisals Spend more time checking, verifying and organizing or locate someone to handle these areas Spend more time checking, verifying and organizing or locate someone to handle these areas Accept direction Accept direction

17. The Dominating Lion

18. Most often: Asks “what” questions Seeks control and strives for immediate, tangible results Delegates detail and focuses on the bottom line Overcomes opposition and completes tasks on time Takes risks and implements changes Interprets rules and makes quick decisions Downplays feelings and relationships Asks fewer questions, makes more statements Talks more than listens Outwardly displays high self confidence

19. Motivated by: Difficult assignments Power Prestige Challenge Competition Variety Opportunity for individual accomplishment Freedom from control and supervision Potential for growth

20. To improve Relationships with Lions: Focus on results Be efficient Minimize small talk Use a few facts and logic to convince Avoid detail Agree with the facts, not the ideas

21. For Lions to be MORE EFFECTIVE they need to Recognize the worth of practical experience Realize their own need for an appreciation of people Release some control in order to benefit from the talents of others Slow his/her pace