Chapter 15 Oral Communication Essentials 15
Chapter 15Krizan Business Communication ©20052 What is abdominal breathing?
Chapter 15Krizan Business Communication ©20053 Abdominal breathing is deep breathing controlled by the diaphragm.
Chapter 15Krizan Business Communication ©20054 Why is this type of breathing important to presentation skills?
Chapter 15Krizan Business Communication ©20055 High-quality sound from controlled deep breathing makes your voice rich, full, and easily heard.
Chapter 15Krizan Business Communication ©20056 What feedback can a sender and a receiver use to indicate proper volume?
Chapter 15Krizan Business Communication ©20057 Volume feedback can be obtained by Questioning audience— verbal Observing signals of audience—nonverbal
Chapter 15Krizan Business Communication ©20058 How can speakers maintain an effective level of confidence?
Chapter 15Krizan Business Communication ©20059 These speakers Keep emphasis on listeners Use you-viewpoint Consider audience needs, concerns, and interests
Chapter 15Krizan Business Communication © What is the first step for preparing an oral presentation?
Chapter 15Krizan Business Communication © Determining the specific purpose is step one.
Chapter 15Krizan Business Communication © When should a speaker use an anecdote during an oral presentation?
Chapter 15Krizan Business Communication © Anecdotes or stories help an audience recall specific information.