PULMAN: Public Libraries Mobilising Advanced Networks Thematic Network IST Programme - 5FP May May 2003 Rob Davies PULMAN Project Manager MDR Partners

e-Europe 2005: Action Plan Priorities relevant to public libraries modern public services –e-government, e-learning, e-health –interactive –multiple platforms e-inclusion - ‘an Information Society for All’ –digital skills –lifelong learning –public access points –special needs –access in remote areas applications and content broadband infrastructure

e-Europe: where public libraries stand knowledge of users' requirements physical focus librarians have or can develop the necessary skills tradition of supporting access to information very wide large existing usage (c 120 million) progress in many EU countries in: –complementing book-based services with digital facilities –reinforcing the educational role of librarian guidance –pooling internet-based experience and resources –allowing citizens to have hands-on access

PULMAN Objectives and Scope strengthen performance, help achieve potential of public libraries –new economic, social and cultural roles –new services, more users spread strategic initiatives across Europe –member and candidate states –sensitise national authorities and practitioners –different starting points - one size will not fit all! exchange knowledge, experience, good practice –promote digital services and best practice centres develop cross-sectoral agenda for local services –starting from a public libraries standpoint

PULMAN Target Audiences PULMAN    Practitioners  Policymakers   Local cultural services (Museums and archives)

PULMAN Management

The E XT ended PULMAN Network

PULMAN-XT June 2002-September 2003 New countries: EU neighbours –Albania –Belarus –Bosnia and Herzegovina –Croatia –Macedonia –Moldova –Russia –Turkey –Ukraine –Yugoslavia (Serbia and Montenegro)

How Is PULMAN Operating (1)? Guidelines on digital services –‘state of the art embodiments of good practice in innovative public library services’ –support transition to digital service delivery 36 national workshops (autumn 2002) –launch guidelines –develop public library strategies –cross-domain agenda (libraries,museums, archives) consensus-building at European level –contact with key organisations/associations/projects –cross-domain workshop, Den Haag, June 2002

How Is PULMAN Operating (2)? training attachments –70+ public library managers at EU centres of excellence mentoring network - PULMAN-XT Policy Conference, Oeiras, Portugal, 13/14 March 2003 –focus on how services can best be delivered at local level –manifesto/declaration eg Copenhagen?

How Is PULMAN Operating (3)? PULMANWeb –country contacts –country reports –PulmanExpress newsletter –news –links –registry of distance learning materials –..and the PULMAN guidelines “access point and reference tool for professionals and policy makers” PLEASE REGISTER AND INTERACT

Country Co-ordinators organise support groups of active people lobby and energise –policy makers, practitioners, cross-domain organise national workshops supply country information ensure participation in policy conference translate and disseminate guidelines identify trainees etc

The PULMAN Guidelines First edition on PULMANWeb –(180 pages - navigable web document) –3 main sections: social policy,management, technical –policy introduction –1-page summary of each guideline –links to examples of good practice from each guideline being translated into 25+ languages process of open review until December 2002 Second edition before policy conference sustainable service? PLEASE READ AND COMMENT

The PULMAN Guidelines Section 1- Social Policy social inclusion/e-inclusion e-government services for children and schools services supporting education in adult life (lifelong learning) support for business and the economy access to cultural content Section 3 - technical guidelines Digitisation Developments in integrated library systems Multimedia digital service delivery Delivery channels Resource description, discovery and renewal Tailoring of services and citizen interaction and participation Technical responses to multilingual issues

The PULMAN Guidelines Section 2 - Management co-operation and partnership funding and financing performance measures and evaluation copyright

The PULMAN Guidelines Section 3 - Technical digitisation multimedia service delivery developments in integrated library systems delivery channels resource description, discovery and renewal tailoring of services/personalisation multilingual issues

Future Vision sustainable PULMAN services after project? –Guidelines, profiles, training, education database FP6? –local services network including museums and archives, ‘community memory’, schools, economic sector, cultural tourism –encourage and assist wider take-up of innovation and technology, ‘web services’ –re-engineering of services in local authority context

PULMANWeb