Jan 24, 06William Rich, Pingtel Corp. IT Expo

Pingtel Corp., William Rich, IT Expo, Jan 24, 06 VoIP is Here… Source: IDC IP PBX vs. TDM PBX

Pingtel Corp., William Rich, IT Expo, Jan 24, 06 So What’s Next  Open source PBX?  IM+VoIP+presence?  Fixed-mobile convergence? Source: IDC IP PBX vs. TDM PBX  Why do we need a “next” anyway?

Pingtel Corp., William Rich, IT Expo, Jan 24, 06 Let’s Talk about Talk  Communications no longer about a phone  Mobile & mobile  Instant Messaging & communicators  Collaboration tools  Skype + Salesforce.com  (Expanding) plethora of means and modes  Also creates plethora headaches, further “Balkanized” of comms

Pingtel Corp., William Rich, IT Expo, Jan 24, 06 IP PBX - The Good and The Bad Cut transport costs for long distance Reduced MAC costs  Meaningful gains in corporate productivity or improved usability? No!

Pingtel Corp., William Rich, IT Expo, Jan 24, 06 How About Open Source PBX? Holy Grail Rocket Science Excalibur Key enabler, but not an end itself…

Pingtel Corp., William Rich, IT Expo, Jan 24, 06 “Internet Telephony” - VoIP & Real Time Comms Should Be Like VoIP: Closed, Balkanized  Proprietary hardware  Feature islands  As expensive as TDM  As inflexible as TDM Open  Ubiquitous with global reach  Hosted IT service  Plug & play standard  Integrated into the Internet TCP / IP

Pingtel Corp., William Rich, IT Expo, Jan 24, 06 Requires SIP Architecture - Not Adds SIP provides the mechanism that enables communications to evolve from islands to an integrated community - i.e. the Internet

Pingtel Corp., William Rich, IT Expo, Jan 24, 06 “Internet Telephony” Is Based on SIP & Presence  Single infrastructure for real time communications  Universally addressable  Plug & play; VoIP features at the device level  Supports integration between applications & communications  Lower costs + more productivity + better usability = customer win Mobile IP Voice Voice

Pingtel Corp., William Rich, IT Expo, Jan 24, 06 Internet Telephony For Business IM SIP Internet Telephony Voice, Video, Media, Presence SIP Proxies Presence Engine SIP Media SIP ACD Collaboration/ CRM Web page w/ VoIP & presence Corporate app w/ VoIP & presence SIP phones w/ presence Mobile w/ presence Laptop w/ VoIP presence Better features  VoIP, video, presence, mobility convergence  Accelerated open source development  VoIP, video, presence, mobility convergence  Accelerated open source development Future proof  Plug & play SIP  Everything on IP & IT  Plug & play SIP  Everything on IP & IT Better TCO  VoIP integrated w/ business apps Better productivity  Uniform presence across enterprise Internet / IP  Singe convergence platform  Subscription pricing  Singe convergence platform  Subscription pricing

Pingtel Corp., William Rich, IT Expo, Jan 24, 06 Internet Telephony: Efficient Integrated Internet Solution Web page w/ VoIP & presence Corporate app w/ VoIP & presence IM client w/ VoIP Better productivity Better features Better TCO  Seamless, flat rate, networking - like  Users’ preferred interface  VoIP where its most useful  Consistent services across networks and devices

Pingtel Corp., William Rich, IT Expo, Jan 24, 06 Back to Open Source…Key Enabler  “Internet telephony” will be built in open source  Free from vendor constraints & PBX mindset  Fosters speed, innovation & quality  But only successful if it delivers what customers need  Right product  At fair prices/costs  With enterprise class support & tools

Pingtel Corp., William Rich, IT Expo, Jan 24, 06 Summary  Market coalescing around session based services & SIP  “Internet telephony” logical realization for the enterprise  Better features  Better TCO  Better productivity  Future proof IP Voice Seamless IP Connectivity IPTV All Session- oriented services Who/What Won Big in 2005 Thank YouIt’s next!