Defense Travel Management Office Office of the Under Secretary of Defense (Personnel and Readiness) COMMERCIAL TRAVEL OFFICE CONTRACT STATUS/UPDATE 1

Defense Travel Management Office Office of the Under Secretary of Defense (Personnel and Readiness) CTO Business Rules Provide DoD travelers, administrative/supervisory personnel, and Commercial Travel Office (CTOs) with a common set of transportation guidelines for Defense Travel System (DTS) and CTO Assist travel services Lead Defense Travel Administrator (LDTA), Transportation Officer (TO), Contracting Officer Technical Representative (COTR)/Quality Assurance Evaluator (QAE) and CTO should work together to develop CTO business rules Shall not supersede DoD policy or CTO contract requirements 2

Defense Travel Management Office Office of the Under Secretary of Defense (Personnel and Readiness) CTO Business Rules (continued) A CTO contract is a vehicle that binds the contractor of specific requirements to meet needs of the traveler –CTO business rules should provide guidance on how to carry out requirements of the contract CTO business rules should be a “living document,” and be revised when: –Policy changes –Additional DTS functionality and capabilities become available –CTO contracts are modified or there is a change in CTO 3

Defense Travel Management Office Office of the Under Secretary of Defense (Personnel and Readiness) CTO Business Rules (continued) 4

Defense Travel Management Office Office of the Under Secretary of Defense (Personnel and Readiness) 5 DTA 7 – Europe Commercial Travel Office Updates Transaction Fees in Europe are impacted by industry requirement for CTO to intervene on DTS transactions to convert currency from USD to EUR, GBP, etc. This results in all transaction fees being CTO Assist –A DTS system problem report has been established; however, no anticipated date of resolution Leisure Services will no longer be offered on the DTMO Commercial Travel Office contract effective August 1, 2011

Defense Travel Management Office Office of the Under Secretary of Defense (Personnel and Readiness) DTA 7 Europe Commercial Travel Office Updates Leisure in Conjunction with Official Travel services will continue to be offered New Site Requested Staffed Office for AFRICOM to open in Stuttgart – date pending completion of renovations Business Rules Updated to provide clarity on Verbal Order of the Commander (VOCO) procedures 6

Defense Travel Management Office Office of the Under Secretary of Defense (Personnel and Readiness) DTA 7 Europe Commercial Travel Office Updates New CTO Location Established for AFRICOM effective May 16, 2011 CTO Office Closure scheduled –Croughton, England – July 31, 2011 –Mannheim, Germany – August 31,