TERM END ASSIGNMENT DECEMBER 2013

TERM END ASSIGNMENT GROUP 1 B12001ABHINAV SINHA B12021LAKSHMAN SINGH B12024MINU SINGH B12030PRITI SINGH B12041SANGITA KARAR B12043SHABEER HUSSAIN KHAN B12056ZENO ZOZZIMISSIL GROUP 2 B12002ABHISHEKCHOWDHURY B12014CH SOVAN KRISHNA PATRA B12025NISHANT KUMAR B12035RAJAN A B12038RINKY NARAYANDAS KHATWANI B12044SHOUMYA GHOSH B12054TRISHA CHAKRABARTY GROUP 3 B12003AKANKSHA SINGH B12013BISWADEEP SARKAR B12026NISHANT TIWARI B12033PUJA JAYSWAL B12037RAJEEV NARAYAN B12048SOLANKI SAHA B12052VIGNESH T GROUP 4 B12008ANEESH SHASHIKANT SRIVASTAVA B12011ANSHUL KUMAR RAI B12027PRABINA CHETTRI B12028PRAMIT KAR B12036RAJAT NANIGOPAL MALAKAR B12049SREETAMA DUTTA B12051SUNIL MANCHANDA

TERM END ASSIGNMENT Group 1 & 2 Case Study of FMCG Company

TERM END ASSIGNMENT – Group 1 & 2 Completed TQM projects in Various Areas Expect some maturity in TQM approaches

TERM END ASSIGNMENT – Group 1 & 2 Now addressing HR processes Focus on Payroll Process

TERM END ASSIGNMENT – Group 1 & 2 Adopted 7 step problem solving methodology Having experience in TQM – merges other TQM methodologies in to 7 step methodology

TERM END ASSIGNMENT – Group 1 & 2 Group 1 to identify those additional methodologies merged with brief explanation

TERM END ASSIGNMENT – Group 1 & 2 Group 2 to develop DWM for payroll section with Job Description, Managing & Control points and Management system chart in post improvement scenario

TERM END ASSIGNMENT – Group 1 & 2 Distribute Role among team members if need be to ensure a cross functional management. Groups 1 & 2 may join hands during discussions – but presentations will have to be separate

TERM END ASSIGNMENT – Group 1 & 2 Presentation should include – Names of Team members with functional roles, if any Methodology of developing the presentation – (whether two teams worked together, then to what extent, etc)

TERM END ASSIGNMENT – Group 1 & 2 Presentation should include – Response to the question at the bottom of the case study given to the group. Any additional suggestions for improvement in the process followed by the organization in the case.

TERM END ASSIGNMENT – Group 1 & 2 Presentation should be ed to – Last date of submission 17 th December 2013 One presentation per group is to be send

TERM END ASSIGNMENT Group 3 & 4 Case Study of TECH Bookstore

TERM END ASSIGNMENT – Group 3 & 4 No TQM exposure Expect no maturity in TQM approaches

TERM END ASSIGNMENT – Group 3 & 4 Addressing Problems in general Focus on Customer Services only

TERM END ASSIGNMENT – Group 3 & 4 Adopted Common sense problems solving methods but even that led to partial usage of 7 step problem solving methodology

TERM END ASSIGNMENT – Group 3 & 4 Group 3 to identify what all from the 7 step methodology has been used and what all have not been used. How would you have handled it ?

TERM END ASSIGNMENT – Group 3 & 4 Group 4 to develop DWM for the Employees with Job Description, Managing & Control points and Management system chart in post improvement scenario

TERM END ASSIGNMENT – Group 3 & 2 Distribute Role among team members if need be to ensure a cross functional management. Groups 3 & 4 may join hands during discussions – but presentations will have to be separate

TERM END ASSIGNMENT – Group 3 & 4 Presentation should include – Names of Team members with functional roles, if any Methodology of developing the presentation – (whether two teams worked together, then to what extent, etc)

TERM END ASSIGNMENT – Group 3 & 4 Presentation should include – Response to the question at the bottom of the case study given to the group. Any additional suggestions for improvement in the process followed by the organization in the case.

TERM END ASSIGNMENT – Group 3 & 4 Presentation should be ed to – Last date of submission 17 th December 2013 One presentation per group is to be send