1. Capeesh! See your company through your customers eyes.

2. Front page of Capeesh! website www.capeesh.com.au All design and programming is individually tailored to meet our clients needs. No two mystery shopping programs are the same 2 Wilton Avenue SOMERTON PARK 5044 SOUTH AUSTRALIA Telephone: (08) 8358 2222 Mobile: 0419 841 296 FAX: (08) 8125 5867

3. Recruiting - 95% is online 5% by telephone, fax and mail To the far reaches of Australia and New Zealand Data & reporting – As 90% is online the data is entered online and reporting is instant Correct data – extremely accurate as there is no double handling, the data is checked for correctness and processed On-line 2 Wilton Avenue SOMERTON PARK 5044 SOUTH AUSTRALIA Telephone: (08) 8358 2222 Mobile: 0419 841 296 FAX: (08) 8125 5867

4. Costs streamline – All recruiting, data and reporting is in-house, we do not sub- contract any of our work Capeesh! is its own host & web designer Technical support – is available to us 24/7 On-line 2 Wilton Avenue SOMERTON PARK 5044 SOUTH AUSTRALIA Telephone: (08) 8358 2222 Mobile: 0419 841 296 FAX: (08) 8125 5867

5. Capeesh! – specifically designed IT program Latest software – firewall, anti-virus, database etc Licensed – 100% Back up – every day by removable hard drive Access – restricted by user name and password Researcher restrictions – only have access to their assigned audits On-line Security 2 Wilton Avenue SOMERTON PARK 5044 SOUTH AUSTRALIA Telephone: (08) 8358 2222 Mobile: 0419 841 296 FAX: (08) 8125 5867

6. Immediate results – fast turn around of audit forms and data Training success – immediate impact on training Tracking – by question, date, store, area, state etc. Accountable – managers and employees are accountable for their performance good or bad Marketing focus – analyse data over a marketing drive period Abundance of reports - endless Up selling – tracking/zooming in on the extremely important aspects of your business On-line Success 2 Wilton Avenue SOMERTON PARK 5044 SOUTH AUSTRALIA Telephone: (08) 8358 2222 Mobile: 0419 841 296 FAX: (08) 8125 5867

7. Over 45,000 researchers registered online Over 1,200 researchers used at any one time Types – all walks of life but specifically tailored to the requirements of the job Trained – trained by our recruiters and field team Briefed – researchers are briefed on every job and every audit regardless of experience Checked – all audits are checked through our quality assurance Over 20,000 audits per annum Researchers 2 Wilton Avenue SOMERTON PARK 5044 SOUTH AUSTRALIA Telephone: (08) 8358 2222 Mobile: 0419 841 296 FAX: (08) 8125 5867

8. All audit forms are on-line, processed through a database and programmed so that they can be transferred into a commonly used Excel / Access / PDF format Which Audit form would you like: By single date By range of dates By state or area By area manager one audit form, 3 audit forms or all of them Audit Form On-line 2 Wilton Avenue SOMERTON PARK 5044 SOUTH AUSTRALIA Telephone: (08) 8358 2222 Mobile: 0419 841 296 FAX: (08) 8125 5867

9. Range of reports available: By date range, any month, several months By scenario Area manager or all managers By area or all areas NSW, VIC, QLD……………… 1 outlet, several or all By one question, some or all Just speed of service By time or percentage Reports, charts, graphs, tables, Excel, Access….. Range of Reports 2 Wilton Avenue SOMERTON PARK 5044 SOUTH AUSTRALIA Telephone: (08) 8358 2222 Mobile: 0419 841 296 FAX: (08) 8125 5867

10. We deliver, phone us, email us, fax us and we will send you the report within a matter of minutes Come and get it, maybe you want to log on and get your own We will accommodate both Reports 2 Wilton Avenue SOMERTON PARK 5044 SOUTH AUSTRALIA Telephone: (08) 8358 2222 Mobile: 0419 841 296 FAX: (08) 8125 5867

11. Image Employee(s) Speed of service Order accuracy Product Suggestive sell Measuring Change 2 Wilton Avenue SOMERTON PARK 5044 SOUTH AUSTRALIA Telephone: (08) 8358 2222 Mobile: 0419 841 296 FAX: (08) 8125 5867

12. “Improved service” “Sense of urgency” “More focus” “Effective training” “Incremental sales growth” What the Clients’ Say 2 Wilton Avenue SOMERTON PARK 5044 SOUTH AUSTRALIA Telephone: (08) 8358 2222 Mobile: 0419 841 296 FAX: (08) 8125 5867

13. ADDRESS: 2 Wilton Avenue SOMERTON PARK SA 5044 TEL: (08) 8358 2222 FAX: (08) 8125 5867 Email: pete@capeesh.com.au Web: www.capeesh.com.au Find Us 2 Wilton Avenue SOMERTON PARK 5044 SOUTH AUSTRALIA Telephone: (08) 8358 2222 Mobile: 0419 841 296 FAX: (08) 8125 5867