OUTLOOK 2009 Emerging Technologies and Trends October 2009

2 © 2009 Oracle Corporation – Proprietary and Confidential Utilities Large, Small, Public and Private Are Focusing On… Operational Excellence How can we increase customer satisfaction and deal with ongoing capital constraints? Changing Business Conditions “How can we increase enterprise-wide efficiency to face deregulation, ongoing M&A activity, and fluctuating commodity prices?” Environmental Issues How can we analyze contributions of new products and services toward changing environmental goals? Rising Customer Demands How can my organization meet increasing customer expectations for product availability, information, and service quality?

3 © 2009 Oracle Corporation – Proprietary and Confidential More Value Less Complexity More Flexibility Less Cost More Choice Less Risk Comprehensive Industry Portfolio Standards-Based Architecture Designed to Work Together CompleteOpenIntegrated Oracle’s Application Strategy Providing Solutions to All Utility Types and Sizes, in Various Market Segments, Worldwide

4 © 2009 Oracle Corporation – Proprietary and Confidential