Question and Questionnaire Design Alex Stannard. Good practice Cover letter Clear purpose Coherent, sensibly ordered and easy to follow Clear font Well.

Slides:



Advertisements
Similar presentations
QUESTIONNAIRES IN QUALITATIVE RESEARCH
Advertisements

Lim Sei cK.  Information!  What information is expected in a progress report?  The answer to this question depends, as you might expect, on the.
Private Law Consultation
Gallup Q12 Definitions Notes to Managers
Towards an ideal of gender equity? Simon Lapierre, Ph.D. School of Social Work McGill University, Montreal Child protection.
Benefits of Abstinence Coping with Pressures
5.00 Understand Promotion Research  Distinguish between basic and applied research (i.e., generation of knowledge vs. solving a specific.
Interviewing Tips for Successful Interviews. Successful interviewing is an art and should not be treated as a mechanical process.
Analysis of Scottish NSS Results 29 th April 2010 Dr Alex Buckley The Higher Education Academy.
Does It Work? Evaluating Your Program
March 25, The Blundellsands Surgery Patient Reference Group Questionnaire Results Monday, March 25 th 2013.
Designing Effective Surveys. Conceptualizing Your Research Conceptualize your primary research; Figure out what you need to know If you need information.
Church Road Surgery Patient Feedback Questionnaire August 2013.
OCR Functional Skills Leaflets How should it be folded Roll fold Concertina fold Open gate fold Closed Gate fold Simple Folds.
Developing information for participants in your research – getting started This presentation contains some exercises to help you get started. You can do.
How to Quit Your Job Without ruining your future jobs.
Accounting: The Universal Language of Business
Developing a Questionnaire. Goals Discuss asking the right questions in the right way as part of an epidemiologic study. Review the steps for creating.
Business and Management Research
Living Well with Dementia Developing the Home Care Response Oct 2011 Catherine Pascoe South West Dementia Partnership.
Extensive Reading Research in Action
Parent Questionnaire Results March Q1. I feel welcome in school.
Surveys. A survey is a set of carefully planned questions used to gather data with a particular objective or goal in mind These questions can be completed.
Communication Skills Discussion Starter: How do you know when someone isn’t being a good listener?
Creating Questionnaires. Learning outcomes Upon completion, students will be able to: Identify the difference between quantitative and qualitative data.
CHAPTER 15 Questionnaires. What is a questionnaire? A questionnaire is a means of gathering survey data from a large number of people A questionnaire.
Recruitment of participants Frequently asked questions EHES Training Material WHY ME? Because you are important…
A. Parichart W. A. Chulamani C..  To describe how to design the questionnaire; introduction, question order, layout, and question length.  To explain.
Success in the AAE Job Market: An International Student Perspective By Octavio A. Ramirez Professor and Head Department of Agricultural and Applied Economics.
Some tips on making a good PowerPoint presentation.
Dorm or Non-Dorm That is the question. Introduction Many different living choices for Dartmouth students Most prevalent choice is college owned and maintained.
How can we encourage children to attribute their effort to their success?
Quality Assessment July 31, 2006 Informing Practice.
SCOTLAND LAUREN WALL Taking Action. Economy Scotland is a sovereign country so it is part of a group of countries. Has a high standard of living The literacy.
Persuasive Writing.
Service Excellence Suburban Hospital Physician Orientation Johns Hopkins Medicine
HAVING YOUR SAY Scottish Procurement Directorate Joint Improvement Team and Learning Disability Alliance Scotland.
CRB Distance Learning Project DL Aide - Assistant Survey 2002 – 2003 School Year... BOCES Distance Learning Program Quality Access Support.
Improving the Respondent Experience in the United Kingdom Julie Curzon/Debra Prestwood UK Office for National Statistics (ONS)
The Importance of Feedback. Why get customer feedback Feedback is crucial for company improvement…positive feedback is great but it is usually the negative.
What do Domestic Violence Advocates do for Children? Explaining Your Role to Child Welfare.
Force Results – August 2012 Sussex Police Employee Survey 2012.
Succeeding in Business Communications Chapter 1. But I Don’t Have a Writing Job! All employees will spend a lot of time writing and speaking. Successful.
Unit B2-4 Employability in Agriculture/Horticulture Industry.
Final Major Project Feedback. How I got feedback: I showed my FMP to a focused audience group I created a questionnaire on Google docs which included.
Recruitment of participants Frequently asked questions (FAQ)
人教修订版 高中三年级 Unit 11. Listening Listening Lead-in What do you usually do in your free time?
How do I communicate?.
EFFECTIVE COMMUNICATION SKILL
Purpose of Learning Workbook  To build skills of how to write grants  To provide methods and models to support idea creation  To learn how to communicate.
Developing Communication Skills Developing Listening Techniques.
Question and Questionnaire Design
By Dr Rukhsana Hussain 2011 Confidentiality GMC guidance.
Developing Your Resume and Cover Letter. Elements to Consider Presentation Language Parts of a Resume Ethics Avoiding Common Errors.
Copyright 2010, The World Bank Group. All Rights Reserved. DESIGN, PART 2 Questionnaire Design Quality assurance for census 1.
Designing Questionnaires. Discussion Questions What do you think about the questionnaires? Would you complete them? Do you understand the questions? What.
Patient Experience, Annual Questionnaire
Who are carers? Unpaid carers are individuals who care for a friend, relative or neighbour without receiving paid income other than income received through.
Skills For Effective Communication
Unit D2-4 Employability in Agriculture/Horticulture Industry.
Effective Communication In Projects and Anywhere.
Task 2: [P5] Monitoring & Evaluate Customer Service There are many methods of monitoring and evaluating customer service.  One of the most common methods.
Counseling for Family Planning. Learning Outcomes for Study this Session Adapting the counseling process Characteristics and skills of family planning.
ALL PRESENTATIONS FOR INTERNET MINISTRY WILL BE AT
Organisational relocation - the employee experience Peggie Rothe Ph.D. Student BES Research Group ERES 2011 June th, Eindhoven.
A supported model of decision- making: The starting point: The starting point is not a test of capacity, but the presumption that every human being is.
Welcome to Introduction to Psychology! Let’s share a bit about where we are all from…
HUMAN RESOURCES | SERVICE EXCELLENCE SURVEY
About Market Research Making a Questionnaire
Developing and using questionnaires
Presentation transcript:

Question and Questionnaire Design Alex Stannard

Good practice Cover letter Clear purpose Coherent, sensibly ordered and easy to follow Clear font Well spaced Not too long

Covering letter Personalise if possible Explain purpose of questionnaire Include named contact What will happen to responses –Confidentiality –Publication –Decision making What is in it for respondent Length

Questionnaire Clear instructions Sensibly ordered Font size Length

Questions Easy to understand –Are you able to communicate effectively in the local language of the Hellenic Republic? –Can you speak Greek? Completely unambiguous –If there is any chance a question can be misinterpreted, then it will be misinterpreted

Questions Leading questions What is the biggest issue affecting your local area? Crime for example. What is the biggest issue affecting your local area? How satisfied are you with the service? Are you satisfied or dissatisfied with the service? Most people are very concerned about the economy. How concerned are you about the economy? How concerned are you about the economy?

Questions Surveys –Try and keep questions as closed as possible How do you think the economy of Scotland as a whole will change over the next twelve months? It will get better It will get worse Don’t care I hope it gets better Might improve, might get worse, it depends I’ve just got a promotion so for me it will get better

Questions How do you think the economy of Scotland as a whole will change over the next twelve months? Get better Get worse Stay the same Don’t know No opinion Refused

Questions Focus groups – open questions better Do you like your neighbourhood –Yes, no, don’t mind What do you like about your neighbourhood and why? What do you dislike about your neighbourhood and why?

Testing Always test questionnaire and questions Review and redesign Test again

Harmonised Questions Scottish Government working on a set of harmonised questions –Consultation –Cognitive testing –Pilot testing

Harmonised Questions Benefits Time and financial savings Allows comparisons to other surveys Minimises risk of offence Minimises risk of misunderstanding and poor data