what’s ahead in Knowledge-Land ? JC Spender Lund, ESADE

my agenda the future is what we make KM came from ? search for dynamism, innovation human agency - values, ethics methodology, complementarity KM’s potentially radical contribution 9 slides 18-Jun-20116th IFKAD 20112

KM - its past & present Larry Prusak - IT, globalization, economics of knowledge Jay Liebowitz - KM (IT) and the info-management future Leif Edvinsson IC - accounting, the IC metrics future knowledge flows - making system work better (K-plumbing) – firm, industry, region, nation, individual Goran Roos - situational, K differentials, Veblen (1904) Nonaka & Takeuchi (a) tacit K, (b) K-generation 18-Jun-20116th IFKAD 20113

K-generation 18-Jun-20116th IFKAD human work-effort

double spiral - non-zero costs - non-equilibrium human agency 18-Jun-20116th IFKAD making a difference in the world

research decision 1 - level of analysis individual group, team firm region industry nation inter-nation global …. 18-Jun-20116th IFKAD if dynamic, time-full, open …. where is the relevant agency? if static, equilibrium, deterministic, friction-less, time-less …

research decision 2 - methodology causal models ‘etic’ (observer’s view) and ‘emic’ (insider’s lived view) how do we live through the day ? 18-Jun-20116th IFKAD A g(C,f(A,B)) B f(A,B) C

innovation as agentic response to action under constraints historical - surfacing variables and actor’s logic ‘framing’ agentic actor’s opportunity space business model = language 18-Jun-20116th IFKAD technological advance competitor’s marketing labor market government standards funding entrepreneur’s moral/ethics

KM community of projects 1 - knowledge-asset as a measurable cause of action IT, knowledge plumbing, collect, store, deliver 2 - knowledge-absences ? human responses as agentic practice tacit as non-cognitive two complementary methodologies 3 - KM research projects vary - etic/emic 4 -IT, globalization, K-economics 18-Jun-20116th IFKAD 20119