Technology Update TSAG Meeting 7/8/04

Announcements New Interim Director of User Support Services: Bill Hardy Outage on July 17 Udrive status Anyone using the “U” drive letter for anything else?

Outage on July 17 Network changes related to:  OSPF routing  Subnet realignment  Request all pending networking changes ASAP OS-level (HP) kernel patches Mirapoint AntiSpam Web Interface WebCT application patches (?) Self-Maintenance PIN facility

Spam: An ever growing problem! Steps Taken:  Updating anti-spam tagging (SpamAssassin)  Incorporating Black Lists ( SBL - Spamhaus Block List SBL CBL - Composite Blocking List CBL NJABL - Not Just Another Bogus List NJABL Next Steps:  Enable Mirapoint Antispam web interface: provides more intuitive end-user control  SPF (Sender Policy Framework): implies behavioral change Bottom line:  Users must decide what is spam and what is not!  Local Tech support is needed to help users to setup filters via Webmail utilize antispam features of clients understand the limitations of automated filtering, etc.

UTBI: Anti-Virus Purchase A PO has been issued for campus-wide anti-virus license with Symantec  8,000 on-campus licenses (~$9.44/license, ~$4.50 annual)  4,000 off-campus faculty/staff licenses (onetime $3.09/license)  30,000 student licenses ($1.07/license) Distribution of software  Off-campus Faculty and Staff (no student assistants) computers via ITR  Off-campus Student computers via Student Affairs (includes Housing)  On-campus computers via local IT units Your tasks:  Provide a count of the number of desktops in your area: Mac, Windows, and Unix variants  Indicate if you are going to Run local anti-virus definition distribution server Utilize the Enterprise anti-virus definition distribution server Off-campus computers will only use live update directly from Symantec POC for software: Steve.Dan & David.Sorkin

Microsoft Work At Home (WAH) Purchases handled via ASAP software and/or the University Bookstore Program includes:  Windows XP Pro  Office 2003 Professional  Office 2004 for MAC Limitations:  Only one copy can be install on a faculty/staff computer  Employee is the primary user of the computer  Software is used, primarily, for work-related purposes  Media provide by ASAP or Bookstore, separate key codes, and soft ware is not to be duplicated and/or re-distributed

Microsoft IE Browser Patch Several sources have reported security problems related to the IE browser Patches have been released by MS, but a vulnerability remains. Recommendations from various sources:  Patch all your IE browsers  Set security settings to high  Disable Active scripting and ActiveX controls Need Patch Management!

Self-Maintenance PIN facility Student PINs currently modified directly only in PS/SA Planned changes:  Web interface to update both The Campus Directory PS SA Tools to be updated  User Account Maintenance (  Administrative Maintenance will include ( Possible date of release: July 17

Account Cleanup We have a large number of dormant, unclassified accounts:  Password have expired  quota limit set to zero These accounts will be deleted soon Your tasks:  Review local usage of department and special accounts.  Remind users to double check their account classification via  Review next set of identified accounts