As Creative Director at FirePond software Renault V.I. e-commerce web site Challenge: Enable Renault's business customers and dealers 24 x 7 access to.

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Presentation transcript:

As Creative Director at FirePond software Renault V.I. e-commerce web site Challenge: Enable Renault's business customers and dealers 24 x 7 access to ground-breaking intelligent sales functionality via the company's web site. Project launch: Aug 1999 Solution: Renault Partner extranet includes an intuitive and highly branded user interface designed by FirePond Interactive. The interface presents customers with multiple options and scenarios, greatly enhancing their buying experience. Business Benefits: screen graphic.  Increased brand awareness  Expansion of market reach and an increase in sales  Increased consumer and dealer satisfaction  Graphically display and demo products in an interactive and appealing manner  Drive important sales and marketing information to the point of sale  Ensure consistent product information across all sales channels Provide a highly differentiated on-line buying experience

Blue Cross and Blue Shield of Minnesota Challenge: Assist agents in presenting a "street quote" to small- group clients at a first meeting; deliver a branded, up-to-the- minute sales proposal. Project launch: Jan 1999 Solution: The system applies FirePond Application Suite capabilities to address the complex selling needs of direct sales representatives, independent insurance agents, and health care delivery networks. The same interactive functionality presented here can also be made available directly to Blue Cross customers via the Internet, kiosks, enrollment meetings and other venues. Every FirePond system can be tailored to reflect a company's brand identity. Blue Cross' brand assets were effectively migrated to a user interface that ensures field usage and greatly enhances the customer's buying experience. The application allows agents to interactively present customers with options that help automate the health insurance sales process.

Surround view of clinic

3D animation/model Technology Sikorsky Aircraft Challenge: Sell multi-million-dollar, state-of-the-art aircraft. Solution: A branded, eye-catching interactive sales tool that excites and educates Sikorsky customers about the new S-92 helicopter. Sikorsky came to us virtually unbranded and unaware of the power and possibilities of interactive sales software. Their sales presentation assets were prolific but out-of-date, and they wanted to wow attendees at the air show. When it was decided that we would produce a thick-client implementation, we knew we could go deep with 3D animation and complex, intriguing design features. The design of the Sikorsky application is based on 3D look and feel and branding continuity. The navigation is modular and function based; users know where they are at all times. The interface incorporates with ease documents that Sikorsky's sales force was comfortable using.

Business Benefits:  Ensure accurate customer data.  Capture new Access, enter, and edit customer information at any point during the sales process. Enhance sales administration processes by linking to opportunity management systems such as detailed contact information, affiliate data, and employee census data. Create new business opportunities Savings Bank Life Insurance Designed password protected area for life insurance site that allowed agents to access and edit customer info, review profiles, contracts, and affiliate data

Interactively edit, add, and modify quotes on the spot (discounts, taxes, currency, duties, shipping, insurance, etc.). Complex industries such as insurance or health care can use quotation functions to deliver immediate and accurate street quotes for selected plans based upon an integrated ratings schedule. Business Benefits:  Increase accuracy of quotes every time.  Eliminate the cost of printing price books and the lag time for distribution.  Respond to competitive environment. Savings Bank Life Insurance Created “Quick Quote”, an interactive customer needs analysis and product recommendation