Trainer and Consultants Gathering July 3-5, 2013 Signs of Safety 1

Connected Families Chaska, MN © Connected Families 2

Connected Families Non-profit family-resource organization based in Chaska, MN (near Minneapolis, MN) Practitioners, trainers, consultants, therapists Started engaging in Signs of Safety work 8 years ago with Andrew and Carver County © Connected Families 3

Connected Families Staff and Associates © Connected Families

Our Work In North America Mendocino County, CA Sacramento County, CA Central Alberta Human Services, Region 4 Ottawa CAS Toronto CAS Maine University of Maryland Buncombe County, NC Catawba County, NC Wilson County, NC South Carolina Campbell County, WY Laramie County, WY Saginaw County, MI Hennepin County, MN MN DHS Initiative © Connected Families Anoka County, MN Scott County, MN

LESSONS LEARNED FROM THE FIELD © Connected Families 6 Implementation

The Shortest Distance Between Two Points? Copyright © Daily Picks and FlicksDaily Picks and Flicks Growth rarely manifests as a well-orchestrated, precisely planned series of sequential steps. © Connected Families 7

Top Ten Lessons Learned Public Domain 1.Focus on process, not just product 2.Focus attention on leadership 3.Depth takes time 4.Mindset versus tool set, culture is critical 5.Make transparency visible 6.If you don't feel a little incompetent, than you're probably doing it wrong - or not doing it at all 7.You can't wait for every star to align 8.Reaching for perfect is paralyzing 9.‘Feedback Loops’ are not a breakfast cereal 10. Who's got your back - and whose back do you have - and how do they know it © Connected Families 8

Mapping Struggles © Connected Families 9 “What are we doing wrong as trainers/consultants?” “Checking out” during traditional mappings in trainings Trainers/Consultants working harder than staff Workers/Supervisors don’t know where to start and get overwhelmed with they idea so they don’t do it at all “We don’t have time” “We already do this” Focusing on the “product” of a map versus versus the process Chance to avoid transparency and vulnerability

Mapping Struggles…What Do We Do About It? © Connected Families 10 We need supervisors and leaders up at the board with a marker in their hand People want to practice first – in a more “real life” situation We need a safe place to practice where there is less pressure to get it “right”  Small Groups  With Peers Knowing we need to make the “process” come more alive Involving more people

© Connected Families 11 5-Minute Rotational Mapping Exercise When? People have foundational understanding of mapping and key components of the map Understanding of EARS Individual time with leadership Small groups

5-Minute Rotational Mapping Instructions CF Staff: Role-plays a worker and gets mapped Mapper: One person comes up to the board at a time and gets 5 minutes to play the supervisor and ask the questions to the worker Advisor: Is the person next up for mapping and can give input to the mapper if the mapper asks for input Between each rotation CF staff facilitates a debrief © Connected Families 12

5-Minute Rotational Mapping Instructions Worker: Brings a case forward to have mapped Mapper: One person comes up to the board at a time and gets 5 minutes to play the supervisor and ask the questions to the worker Advisor: Is the person next up for mapping and can give input to the mapper if the mapper asks for input CF Staff: Facilitates a debrief between each rotation © Connected Families 13

Benefits to 5-Minute Rotational Mapping © Connected Families 14 Supervisors and leaders start mapping after practicing- they can now give it a shot! Creating learning environment Keeps people engaged in the process People see mapping isn’t as easy as it looks Allows for rich conversation related to the mapping process Creates energy

Worker : Andrew is going to be “mapped” about the Signs of Safety Licensing Process Mapper : One person comes up to the board at a time and gets 5 minutes to ask the questions to Andrew Advisor : Is the person next up for mapping and can give input to the mapper if the mapper asks for input CF : Will facilitate a debrief between each rotation © Connected Families 15 Let’s Try This Out

Helpful Hints © Connected Families 16 Setting up the mapping process  Expectation that everyone will have a turn  You may have to push people to actually start  Prep the “worker”  Using a timer Facilitating the debrief process  Having fun  Hearing from “mapper,” worker and group  Process oriented discussion

Questions © Connected Families 17

References Turnell, A. (2012). The Signs of Safety A Comprehensive Briefing Paper. Perth, AU: Resolutions Consultancy. Available at: paperhttp:// paper Turnell, A. (2009). Introduction to the Signs of Safety (DVD and Workbook). Perth, AU: Resolutions Consultancy. Available at: Turnell, A. & Essex, S. (2006). Working with ‘Denied’ Child Abuse: The Resolutions Approach. Buckingham., UK: Open University Press. Turnell, A & Edwards, S (1999). Signs of Safety: A Solution and Safety Oriented Approach to Child Protection Casework. New York, NY: W.W. Norton & Company. © Connected Families 18