1 Victim Support Wiltshire Unit 9 Prince Maurice Court Hambleton Avenue Devizes Wiltshire SN10 2RT Local Office: Rvcu:

2 Aims Awareness Victim Support Awareness of the services provided by Victim Support Awareness of Witness Service

3 Victim Support National charity Formed in 1973 Locations across England and Wales Independent of government and police Free and confidential services

4 Purpose Our purpose is to work in the community to reduce the effects crime has on people.

5 Non-judgmental Tailored to individual needs Culturally sensitive and flexible. Very well trained Types of crime Who we support Length of Support

6 Who we help Victim Service -We identified almost 165,000 people affected by crime to need support. -442,000 Phones calls to give information, practical and emotional support. -72,000 visits and meetings Witness Service - 240,000 witnesses supported - 41,500 Pre-trial Visits - 65,000 other people supported at court (family and friends)

7 How do we do it in Wiltshire? Victim Service Referrals- Police, Self, Agency Victim Care Unit (VCU) Initial Contact by VCO Needs assessment Local office

8 Wiltshire Victim Service Senior Service Delivery Manager Service Delivery Assist. Service Delivery Manager x 2 IDVA support Worker IDVA x2 Divisional Manager Victim & Witness Development worker ASB advocate worker VOLUNTEERS

9 Victim Service – what do we do? Emotional support Practical support Information Financial support

10 Wiltshire Witness Service Swindon Magistrates Swindon Crown Court Salisbury Combined Court Chippenham Magistrates

11 How do we do it in Wiltshire? Witness Service Referrals- WCU, Victim Service Prosecution and defence

12 Witness Service – what do we do? Pre-trial visits Emotional Support Explanation of court processes Signposting/referral back to the victim service

13 Questions?

14 THANK YOU!