Naeem Hashmi Founder Information Frameworks The Extraprise Information Factory - An architecture for Collaborative Business Applications Naeem Hashmi Founder Information Frameworks

Race to real time is On…

Introduction Founder and CTO of Information Frameworks, an author, thought leader, speaker and world-renowned expert on emerging Information Architectures, Integration and Business Intelligence Technologies. Author of the best selling book titled, SAP Business Information Warehouse for SAP, 2000. Technical Editor SAP BW Certification Guide, authored by Catherine Roze,2002 Co-Author SAP BW Handbook, 2002 Member of Intelligent ERP magazine's board of editors 25+ years of experience in emerging Information Technology research, development, and management; Information Architectures; Enterprise Application Integration e-business; ERP applications; Data Warehousing; Data Mining; CRM; Internet, Object and Client/Server Technologies and Strategic Consulting. Email- nhashmi@infoframeworks.com url: http://infoframeworks.com Tel: 603-432-4550 Naeem Hashmi

Agenda Business Applications - Today and Tomorrow Technical Information Architecture Evolution of The Extraprise Information Factory The SAP Technology Framework The Business Intelligence, Enterprise Portal and Exchange Framework for Successful Collaborative Applications Q&A

Agenda Business Applications - Today and Tomorrow Technical Information Architecture Evolution of The Extraprise Information Factory The SAP Technology Framework The Business Intelligence, Enterprise Portal and Exchange Framework for Successful Collaborative Applications Q&A

Business, Internet, & Intelligence Convergence! Internet & e-Business Portals Applications Legacy Intelligent Collaboration

Technical Architectures Dictionary/ Reference Data Collection Left Side Data Access Right Side TA1 TA2 VITAL … * End User Services Business Applications Data Warehouses (Corporate Information Factory) * Virtually Integrated Technical Architecture Life cycle

The eBusiness @ Work Today Thank You. Today Source: The Computer World, July 2000

… And Tomorrow 7 1 Today 2 3 4 Tomorrow 5 6 Let me check Banker’s giving History Today Source: The Computer World, July 2000 Wow. Banker must be in a good mood today. Donations were much higher than the past 3 years! Gee.. Thanks 2 I should i-fax charity Tax-credit info to donor’s Tax Attorney 3 BUT, First, Let me also check banker’s Donations to others compared to me! 4 Not Good. Donor has given more to the others sitting around the corner. 5 Tomorrow THE Big Question? Why What am I doing wrong here? Am I not dress well? or Am I not cute? or My Business Services Provider is not sending me right information to target right donors at the right corner at the right time ! 6 A big cultural, business and technical challenge: Providing intelligence services to the masses…Just like a Utility An extremely complex task to implement Integrated and Business Intelligence-aware Internet Centric Environment 7

Collaborative Applications - Major Challenges Intelligence Internal, External Structured, Unstructured Integration Applications, Data, and Functions Internal, external Infrastructure Portals, Security, Workflow Hardware/Software/Applications Operations and Management

Evolving to new Information Architecture New Architecture TA2 Dictionary/ Reference Strategic Content Data Collection Left Side Data Access Right Side Intelligent Infragistic CRM Analytics Tactical End User Services B2x Information Flow Integration Portal Collaboration

Agenda Business Applications - Today and Tomorrow Technical Information Architecture Evolution of The Extraprise Information Factory The SAP Technology Framework The Business Intelligence, Enterprise Portal and Exchange Framework for Successful Collaborative Applications Q&A

The Extraprise Information Factory Definition “The Extraprise Information Factory is a Technical Architecture to construct and deploy scalable, extendable, distributable and integrated solutions needed to support integrated critical applications.” Under this architecture, the Strategic, Tactical, eBusiness, Business Intelligence and Operational applications are tightly integrated under common infrastructure.

The Extraprise Information Factory Defines four types of Information Integration Layers to construct collaborative business application components Tightly Integrated Loosely Integrated File Based Integrated On-Demand Integrated

The Extraprise Information Factory

The Extraprise Information Factory

The Extraprise Information Factory

The Extraprise Information Factory

The Extraprise Information Factory

Collaborative Applications - Major Challenges Intelligence Internal, External Structured, Unstructured Integration Applications, Data, and Functions Internal, external Infrastructure Portals, Security, Workflow Hardware/Software/Applications Operations and Management

Agenda Business Applications - Today and Tomorrow Technical Information Architecture Evolution of The Extraprise Information Factory The SAP Technology Framework The Business Intelligence, Enterprise Portal and Exchange Framework for Successful Collaborative Applications Q&A

SAP Technology Framework SAP Technology Stack Exchange Process C Collaboration Portal Infrastructure User Centred Collaboration Web Application Server Web Services J2EE and ABAP CRM SAP R/3 Enterprise SCM E-Procurement PLM Non-SAP Applications External ... Business Intelligence Framework Source: SAP

What in Business Intelligence? Traditional Business Intelligence Applications • Executive Information Systems • Decision Support Systems • Enterprise Information Systems • Management Support Systems • OLAP (On-Line Analytical Processing) as well as technologies such as: • Data Mining • Data Visualization • Geographic Information Systems Today, Business Intelligence goes beyond traditional definition that includes: • Balanced Score Cards • Click-Stream Analysis • CRM Analytics • SCM Analytics • Closed-Loop Analytic • Full-Circle Analytics Business Intelligence is a process to monitor key indicators about business environment, customers, partners, suppliers, regulations, competitors, industry trends and their impact on the business strategy and help define/improve profitable business model BUSINESS INTELLIGENCE TOOLS

Business Intelligence Process Industry Trends, Regulations, Economic Climate Competitors, Financial Drivers, Research Customers Partners Suppliers Sales/Marketing Services Partners Suppliers Customers EXTERNAL RESOURCES Collection Management Consolidation Aggregation Integration and Delivery COLLABORATION KNOWLEDGE MGMT BUSINESS PROCESSE INTEGRATION Business Intelligence TIMELY ACCURATE RIGHT PLACE SECURE Users Systems Integration Business Units R&D Employee INTERNAL RESOURCES Business Applications, Data Warehouses, Research Expertise, Knowledge Repositories, Libraries

SAP Business Intelligence SAP Business Intelligence consists of the following four solutions: SAP Business Information Warehouse Data Warehousing Solution Business Analytics Business Content Knowledge Warehouse Knowledge Management Enterprise Portal Information Integration and Delivery +420 InfoCubes +90 ODS Objects +1700 Queries

SAP Business Information Warehouse Data Extraction Transformation Data Warehouse Reports Data Sources Reporting and Analysis Data Access A complete Data Warehouse Solution. Analytical Applications Platform Integrated with SAP Business Applications Source: SAP Source: SAP

SAP BI Integrated Framework & EIF

SAP Enterprise Portal Consumers Management Information Sources Groupware CRM .... Business Application SAP Web Portal client Information sources Portal Content Dir BI Unifica- tion KM Y! iViewServer Portal Builder User/Role Mgmt Enterprise Portal Solution Source: SAP Information Sources Management Consumers Personalization Customization Presentation an Navigation Aggregation Categorization/Taxonomy/Search Unification Collaboration Workflow Administration& Single Sign-on Integration Business Intelligence

SAP Enterprise Portal - Unifier Groupware CRM .... Business Application SAP Web Portal client Information sources Portal Content Dir BI Unifica- tion KM Y! iViewServer Portal Builder User/Role Mgmt Enterprise Portal Solution Source: SAP Unification Ideal for providing an Integrated Information view across applications Consolidation of structures/unstructured content Not an EAI Tool On-Demand Integration Very important for Collaborative solutions UNIFIER

SAP Exchange Technology for Collaborative applications Based on XML messaging model for business process driven information exchange across applications Integration Mode: Loosely Coupled applications Not for true real-time application Integration Scalability Ideal for Event centric applications – not for large data oriented applications

SAP Exchange Infrastructure Share Collaboration Knowledge Execute Collaborative Business Processes Ensure Collaboration Reliability to 3rd party or SAP components Integration Server Integration Repository Integration Directory Integration Engine Additional Integration Services Integration Monitor configured knowledge to business partners to other public or private exchanges

Agenda Business Applications - Today and Tomorrow Technical Information Architecture Evolution of The Extraprise Information Factory The SAP Technology Framework The Business Intelligence, Enterprise Portal and Exchange Framework for Successful Collaborative Applications Q&A

Recipe for Successful cBusiness Tight Integration with Business Intelligence Supports Integration modes Tightly Integrated Loosely Integrated File Based Integrated On-Demand Integrated Business Process Driven Flexibility EIF helps identify information Integration classes to construct right collaborative applications

Collaborative Solutions - SAP xApps Docu- mentum R/3 Lotus Notes mySAP CRM People- soft Oracle 11i Microsoft Project People (Enterprise Portal) Information (Business Intelligence) Processes (Exchange Infrastructure) SAP xApps Web AS Source: SAP New paradigm to develop new web-based application on top of existing business and applications.

SAP xApps BENEFITS Extend the value of existing systems Business Intelligence Driven Can adapt to changing business drivers Quick design and implementation life cycle ISSUES Latency Security Performance

Closing Remarks If you want your information supply-chain to adapt to the changing business drivers, the Business Intelligence has to be at the center of your cBusiness universe and infrastucture supports solid integration capabilities to drive information flow across the enterprise. The EIF offers a good Information Architecture to formulate future cBusiness applications.

Agenda Business Applications - Today and Tomorrow Technical Information Architecture Evolution of The Extraprise Information Factory The SAP Technology Framework The Business Intelligence, Enterprise Portal and Exchange Framework for Successful Collaborative Applications Q&A