1 E-Com Data: Population Profiles age sex income region education employment status family type etc. Consumers size Revenues # of employees profits market value region sector / industry ICS or NAICS age of business etc. Business type of Institution crown corporation health education government federal provincial municipal etc. Public Sector

2 Development of Electronic Commerce: The S -Curve Level of Electronic Commerce Activity Time Readiness Intensity Impact Source: Industry Canada

3 E-Com Readiness - ICT Penetration Consumers Government Business   Good start with StatsCan surveys and other sources of data on Internet Use   Need more detail on newer technologies and faster bandwidths, and non-users   StatsCan surveys in selected areas: yet no ICTs surveys for all Canadian Businesses   Private sector sources such as IDC, Forrester   More information on Bandwidth, new technologies (e.g. Video conferencing), ROI, barriers to use   Statistical gaps Already significant progress domestically and internationally on defining ICT sector and ICT goods

4 E-Com Readiness - ICT Penetration phone 98.6% cable73.7% computer36.0 % modem21.5 % internet13.0 % (household) 1997, Statistics Canada _________________ digital mobile bandwidth capabilities new devices Web TV CD ROM -- reader/writer etc. Consumers Major ICT /E-Com survey being prepared computers/employee TCP/IP internet intranet extranet LAN / WAN / VAN bandwidth capabilities wireless links (data) training / skills other technologies ( video conferencing) $’s invested etc. Business computers/employee TCP/IP internet intranet extranet LAN / WAN / VAN bandwidth capabilities wireless links (data) training / skills other technologies (video conferencing) $’s invested etc. Government

5 E-Com Intensity: Activities and Use Consumers Statistics Canada Data good start, but need details   online banking 3.1% ( Statistics Canada, 1997 data)   product information searches, e.g. Prices   purchases 1.5% ( Statistics Canada, 1997 data)   value -- average / annual total   payment method   source - domestic or international   type   tangible (list)   intangible (list)   barriers concerns   privacy   etc Private Sector Sources provide much of this, but need to have official sources for international comparison

6 E-Com Intensity: Activities and Use Business Metrics Menu   Basics – – E-Com and/or using Internet for business   Value Chain analysis – – identify sources (domestic, international) – – types of products being offered (intagibles, intangibles) – – percent of $ activities done with E-Com   # of virtual firms   Supply side information: firms offering E-Com services Currently private surveys prime source of data Major ICT /E-Com survey being prepared by Statistics Canada Stages of Ecom: and basic Internet WWW page Intranet Extranet

7 E-Com Intensity: Activities and Use Government Basics   E-Com and/or using Internet for activities   WWW page: information; interactive   “Value Chain” analysis need to develop models for government service delivery and activities – – taxation – – publishing – – electronic procurement – – service delivery – – PKI activity   Limited data: some statistics on WWW sites and visits   Feasibility study in Canada on Government statistics   International coordination useful -- OECD, G8