CISB113 Fundamentals of Information Systems Revision

Subject Learning Outcomes At the end of this course, you should be able to: define an information system from business perspectives explain the impact of IT/IS to our everyday lives describe the role of IT/IS in common business environments identify business processes and ways how IT/IS can be used to improve business processes describe the types of Information Systems describe the activities and issues involved in managing IS project development

1. Introduction to Data, Information and Systems At the end of this lesson, you should be able to: Distinguish between data and information Describe the characteristics of a good information Describe a system Describe an Information System

1. Introduction to Data, Information and Systems Keywords: Data Information Knowledge Systems Information Systems Hardware Software Procedure Characteristics of Good Information Automated IS

2. The Significance of IS in Business At the end of this lesson, you should be able to: Describe the organization structure and types of Information Systems supporting at each level Explain the significance of IS in organization

2. The Significance of IS in Business Keywords: Business Process – Operational Level – Knowledge Level – Management Level – Strategic Level

3. Competing with Information Technology At the end of this lesson, you should be able to: Describe Porter’s 5 competitive forces Explain how IT/IS affects the competitive forces

3. Competing with Information Technology Keywords: Competitive Advantage Porter’s Five Competitive Forces – Bargaining Power of Buyers – Bargaining Power of Suppliers – Threats of New Entrants – Rivalry among competing competitors – Threats of substitute products/services Competitive Strategy – Cost Leadership – Innovation – Differentiation – Promote Growth – Develop Alliances

4. Types of IS in Organization At the end of this lesson, you should be able to: Describe Porter’s Value Chain Describe the types of IS in organization Support processes Primary processes

4. Types of IS in Organization Keywords: Porter’s Value Chain – Primary Processes – Support Processes Transaction Processing Systems – Batch Processing – Online Processing Office Automation Systems Knowledge Management Systems Management Information Systems Decision Support Systems Executive Support Systems

5. Cross Functional Enterprise System At the end of this lesson, you should be able to: Discuss Business Process Re-engineering Describe Cross Functional Enterprise Systems The above diagram is an example of a business process that must be supported by cross-functional enterprise Information Systems Scenario : A new product development process in a manufacturing company

5. Cross Functional Enterprise Systems Keywords: Cross Functional Business Process Business Process Re- Engineering Cross Functional Enterprise Systems Customer Relationship Management Systems (CRM) Supply Chain Management Systems (SCM) Enterprise Resources Planning (ERP)

6. Telecommunication & Networks At the end of this lesson, you should be able to: Describe the values of telecommunications and networks to business Describe the common elements of telecommunications and network

6. Telecommunication & Networks Keywords: e Business e Commerce Network Internet Intranet Extranet Peer – To – Peer LAN WAN VPN Firewall ISP

7. Data Management At the end of this lesson, you should be able to: Describe database and how it is used to retrieve information for decision making. Describe common terms in the studies of database

7. Data Management Keywords: Database Database Management Systems Tables Data Field Record Data Type Operational Database Data Warehouse Data Mart Data Mining Business Intelligence Entity Relationship Diagram

8. IS Development At the end of this lesson, you should be able to: Describe the phases in the systems development cycle

8. IS Development Keywords: Systems Development Lifecycle Problem Definitions Feasibility Studies System Design System Development System Testing System Implementation System Maintenance Testing – Unit testing, Integration Testing, User acceptance Testing Implementation – Direct, Parallel, Phase, Pilot

Good Luck !