Law Enforcement Best Practices Dan Sullivan Enterprise Architect Government & Education Markets Dan Sullivan Enterprise Architect Government & Education Markets

TopicsTopics  Common Solution Architecture  Boston Police Incident Tracking System  Computer Aided Dispatch/911 Solution Set  California LEADS  AltaVista Search & the Pocket PC  Q&A

A Common Solution Architecture  Authentication by Design  Requirements and data modeling  Data Base Design  Graphical User Interface  Training demographics in public safety  Implementation considerations

Boston Police Incident Tracking System  Replacement for the 40 yr. Old paper form  Field Reporting tool for 2,000 officers  Design by Steering Committee  Data Base Model created then GUI generated  Individual training must be done in 1 day  Processing must be faster than paper form  Secure access to field reports by “groups” –Sexual Assault Unit –Homicide

Boston Police Project Lifecycle  Project Start –Steering Committee Selection  Design Phase –Four months to complete data model & GUI –Graphical User Interface prototypes  Pilot Phase –High volume district chosen –One month duration scheduled –Actual was two months due to re-work –Re-work was shortcut keys instead of mouse-only navigation

Automated Interfaces: CAD  ITS CAD supplies ITS with this data: 1. Central Complaint Number 2. Dispatch time & date 3. Incident Type 4. Date & Time of Occurrence 5. Unit Assigned 6. Person Reporting; Name & Phone # 7. Location of Incident 8. Reporting District

Automated Interfaces: ITS  Arrest 1. Height 2. Weight 3. Name 4. Booking ID 5. Alias 6. Social Security Number

Automated Interfaces: ITS  DCM 1. Incident Summary 2. Offenses 3. Persons 4. Property 5. MO Facts

Incident Tracking System Productivity Gains  Central database enables analysis across City  ESRI Web Application used to “map” incidents  Query database to produce mapping of incidents  Track incident trends enables faster arrest cycles

Incident Tracking System Productivity Gains  GUI Design results in faster-than-paper input times  Access to information allows sharing to other entities  FBI monthly Crime Reporting is automated  ZERO DEFECTS in over three years of use

CAD/911 Solution Sets in Two Flavors 1. High Availability VMS CAD systems with PRC/Litton  Alpha VMS implementations  Boston, Philadelphia & Chicago

CAD/911 Solution Sets in Two Flavors 2. Fault Tolerant Non-Stop Himalaya with Motorola/Printrak  Himalaya/NSK implementations  Las Vegas, Orange County, LA, Honolulu & NYPD (coming soon)

California LEADS Solution Architecture

Data Integration Example

Wireless Access in Law Enforcement W-LAN Police Network AltaVista Search Police Network AltaVista Search VPN Server

Compaq and the Public Safety Market Legacy of High Availability solutions Largest provider of Fault Tolerant solutions Data Integration = “Catch bad guys quick” Technology delivers safety on the street Hardware+Services = Total Solution Only Compaq offers it all:  Fault Tolerant hardware  Proven Solution sets and experience  The ability to deliver NOW