Welcome to The Café HPO Café Host: Lynn Adams

Afternoon Overview World Café Experience Brief World Café Learning Program Official Meeting Close Lounge & Learn @ the Crossroads!

What is the World Café? A simple methodology A powerful metaphor Based on the work of Juanita Brown, David Isaacs and the World Café Community Like most simple questions, asking what the HPO Café is, opens up a large topic for exploration. Café Conversations are also a provocative metaphor enabling us to see new ways to make a difference in our lives and work. The power of conversation is so invisible and natural that we usually overlook it. For example, consider all the learning and action choices that occur as people move from one conversation to another both inside the organization and outside, with suppliers, customers and others in the larger community. What if we considered all of these conversations as one big dynamic Café, with each of the job functions as a table in a larger network of living conversations, which is the core process for sharing our collective knowledge and shaping our future? Once we become aware of the power of conversation as a key business process, we can use it more effectively for our mutual benefit.

Assumptions People already have within them the wisdom and creativity to deal with current challenges. Exploring issues together encourages new ways of thinking and a shift in perspective creates new possibilities.

Purpose of the World Café Generate input, share knowledge, stimulate innovative thinking, explore action possibilities Create a dense web of connections in a short period of time as threads of conversation reveal new patterns

Café HPO Purpose Integrate learning from today’s presentations, conversations, and panel discussion Demonstrate the World Café methodology Provide an opportunity to make new connections with other HR professionals and strengthen our existing connections After each round, a host stays, others move to new tables, carrying new ideas and questions to the next conversation The role of the host is to welcome newcomers, share highlights of the prior conversation and invite people to doodle

When to Use TWC A limited amount of time (as little as 2 to 3 hours)  The World Café is especially useful when you have: A limited amount of time (as little as 2 to 3 hours) A lot of people (as many as 1200) Questions that matter to the people gathered The intention is to build community, strengthen relationships and engage everyone's unique contribution and voice (even the timid or less verbal ones). You want to access collective intelligence based on discovering patterns of meaning in emergent, unexpected ways that come from the intentional rapid  cross-pollination of diverse perspectives and ideas. Questions that matter to the people gathered, that they either frame themselves or that a representative sub-group has helped to shape (at least initially) The intention is to build community, strengthen relationships and engage everyone's unique contribution and voice using both verbal and visual modalities (even the timid or less verbal ones).

Design Principles Set the context Create hospitable space Explore questions that matter Encourage everyone’s contribution Cross-pollinate & connect diverse perspectives Listen together for patterns, insights, and deeper questions Share collective discoveries Harvest and share collective discoveries

Instructions Seat 4 per table 3 or 4 rounds, 10-20 minutes for conversation each round New question for each round Write, doodle, draw thoughts, ideas and questions on poster boards on your table Please listen for the Café Host’s instructions, 2 minute warnings, and signals to move to the next table Everyone moves to a new table each round …unless you are a table host After each round, a host stays, others move to new tables, carrying new ideas and questions to the next conversation The role of the host is to welcome newcomers, share highlights of the prior conversation and invite people to doodle

Table Host Welcome newcomers to your table and make sure everyone states their name Pose The Question and encourage every one to “lean in” Remind participants at your table to jot down key connections, ideas, discoveries, and deeper questions as they emerge At the end of the round, ask table to select a new host who will stay while everyone else travels At the beginning of the next round the Table Host briefly shares key insights from the prior conversation so others can link and build using ideas from their respective tables Explain purpose and logistics

Café Guidelines Focus on what matters Contribute your thinking Speak your mind and heart Listen to understand Link and connect ideas Facilitate yourself and others Listen together for insights and deeper questions Play, doodle, draw – have fun

Placemats Use for note taking Take it with you as you travel from table to table Yours to keep

Table Tent Reminder Table Host role Café guidelines Round 1 is next – here we go!

Round 1 What experience do you have with high performance organizations (HPO)? What does “high performance organization” mean to you? How do you define it? How are HPO’s different or unique?

Round 1 What new connections are you making? What are you most curious about? Meow? What experience do you have with high performance organizations (HPO)? What does HPO mean to you? How do you define it? How are HPO’s different or unique? What new ideas are striking? Listening deeply?

Round 1 2 minutes remaining – wrap up & select your new table host! What experience do you have with high performance organizations (HPO)? What does “high performance organization” mean to you? How are HPO’s different or unique?

Round 2 HPO’s? Pay for performance? Performance management? What additional questions should we be asking about: HPO’s? Pay for performance? Performance management? How to make change efforts successful in organizations?

wrap up & select your new table host! Round 2 2 minutes remaining – wrap up & select your new table host! What additional questions should we be asking about: HPO’s? Pay for performance? Performance management? How to make change efforts successful in organizations?

Round 3 Reflecting on today’s presentations, panel discussion, and conversations, what new learnings or new ideas do you have?

wrap up & select your new table host! Round 3 2 minutes remaining – wrap up & select your new table host! Reflecting on today’s presentations, panel discussion, and conversations, what new learnings or new ideas do you have?

Harvesting Purpose: To identify patterns, collective knowledge and new possibilities What stands out to you as most important, what most energizes you? What are the dilemmas/ opportunities we face as HR professionals? What is was your experience of the World Café?

Post Card Want more information, slides, help with a World Café, or just to stay in touch?

Thank You For Your Participation in Based on the work of Juanita Brown, David Isaacs and the World Café Community For resources and information see www.theworldcafe.com The images in this presentation are sourced from the World Café Creative Commons. Contact Lynn at: lynnGadams@aol.com 512-619-5966 Thank You For Your Participation in The Café HPO

See you at the next World Café!

Design Principles Set the context Create hospitable space Explore questions that matter Encourage everyone’s contribution Cross-pollinate & connect diverse perspectives Listen together for patterns, insights, and deeper questions Share collective discoveries Harvest and share collective discoveries

Question 1 What does the term high performance organization mean to you? How do you know an organization is high performing? Who decides?

Question 3 HPO’s? Pay for performance? Performance management? What additional questions should we be asking about: HPO’s? Pay for performance? Performance management? How to make change efforts successful in organizations?

Question 2 What are the most important factors that support the implementation and sustainability of a high performance organizations (HPO)?

What additional questions should we be asking about: Change Management (Red) Pay for Performance (Green) Performance Management (Blue) HPO or General (Yellow)

What additional questions should we be asking about: Change Management (Red) Pay for Performance (Green) Performance Management (Blue) HPO or General (Yellow) Please include your name and contact information if you wish to have a presenter contact you.

Table Host Guidelines Volunteer to be the Table Host – one per table Table Host watch for time cues from the Café Host Refer to the table tent for reminders

Individual Reflection What has been your major learning or insight? How might you act on this new understanding?

Question 1 What does the term high performance organization mean to you? How do you know an organization is high performing? Who decides?

Question 2 Have you ever had the opportunity to work in a HPO or help create one? What factors supported the HPO?

Question 3 If you were completely empowered to take one bold step to improve the performance of your organization (or your favorite client) what would you do?

What questions do we need to be asking about HPO’s?

Harvesting the Learning What ideas came up across tables & conversations? What new ideas & possibilities were emerging?

Harvesting the Learning What aha’s, BFO’s, surprises emerged at your tables? How might we act on this new understanding?

Provocative Questions A pocket of change addresses a specific public concern and builds community.. Where do you see such pockets of change in your community and how can you deepen and spread them? What does it mean to treat people as citizens rather than consumers: What would this mean for how you and others go about your work?

What’s Next? What action are you called to take? What is the best way for people to reach you? Please write LEGIBLY on a Post-it and post it on the Community Bulletin Board.

Café to Go www.theworldcafe.com The World Café: Shaping our Futures through Conversations that Matter

Design Principles Set the context Create hospitable space Explore questions that matter Encourage everyone’s contribution Cross-pollinate & connect diverse perspectives Listen together for patterns, insights, and deeper questions Share collective discoveries Harvest and share collective discoveries