HND Travel & Tourism New Framework 2013 Workshop 1

Why Change? Ensure technical skills, knowledge and understanding keep pace with a rapidly changing world To ensure that the awards remain an entry mechanism to employment and further study To continue to meet the needs of employers To ensure that the awards are adapted in line with the expectations of all stakeholders

The Changes To better exemplify standards To retain the standard and quality Increase flexibility of assessment Reduce the assessment load To avoid duplication of assessment

Important Points The Course Tutor Guides are a vital source of information and guidance The website is also vital It is critical that the centres appreciate that the Units are different and that they must deliver the correct Units on the new courses. Same names, different codes Unit specifications and evidence requirements are critical (these set the standards)

Where a unit code has changed the outcomes & evidence requirements will be different Where the unit code is the same there is no change to the outcomes & evidence requirements There are Assessment Exemplars, however alternative methods may be possible Alternative assessments designed by a centre must be submitted for prior verification

Unit Name Year 1 – Old Framework Year 1 – New Framework Air Travel Validated Code Credit Value Credit Value Year 1 – Old Framework Year 1 – New Framework Air Travel F6VY 34 2 Applying Marketing Principles in Travel and Tourism DK0E 34 1 Business Accounting DE39 34 Communication: Analysing and Presenting Complex Communication DE3N 34 Creating a Culture of Customer Care DJ42 34 H1F0 34 Developing Skills for Personal Effectiveness DF4D 33

Unit Name Economic Issues: An Introduction DE3A 34 1 F7J8 34 Validated Code Credit Value Economic Issues: An Introduction DE3A 34 1 F7J8 34 Information Technology: Applications Software 1 D75X 34 International Tourist Destinations DK07 33 Retail Travel Practice DJ9Y 34 2 H11R 34 Using Information Sources and Materials in Tourism DJ9M 33 Presentation Skills F84E 35 Travel and Tourism: Group Award Graded Unit 1 DL14 34 H319 34

Unit Name Year 2 – Old Framework Year 2 – New Framework Validated Code Credit Value Credit Value Year 2 – Old Framework Year 2 – New Framework Air Travel Advanced F6VX 35 2 Developing the Individual within a Team DF46 35 1 F86Y 35 Longhaul Inclusive Tours and Independent Holidays DK06 35 Information and Communication Technology in Business F84W 35 Marketing Planning in Travel and Tourism DK04 35 Planning and Sustainable Development in Tourism DK02 35

Unit Name Retail Travel Operations DK00 35 2 Validated Code Credit Value Credit Value Retail Travel Operations DK00 35 2 Economics 1: Micro and Macro Theory and Application F7J6 35 1 Surface Transportation and Cruises DJ9V 35 Economics 2: The World Economy F86E 35 Tour Guiding and Resort Representation DJ9T 34 Tour Operations DJ9P 35 Travel and Tourism: Group Award Graded Unit 2 DL25 35 *Travel and Tourism: Graded Unit 2 H31A 35

Tutor Guides A resource to use to support the delivery of skills and knowledge Teachers are expected to add to the resource Teachers are expected to keep up-to-date with industry changes Travel & Tourism is constantly changing Need to have a variety of up-to-date reference sources

Business Units Creating a Culture of Customer Care H1F0 34 Economic Issues: An Introduction F7J8 34 Presentation Skills F84E 35 Developing the Individual within a Team F86Y 35 Information and Communication Technology in Business F84W 35 Economics 1: Micro and Macro Theory and Application F7J6 35 Economics 2: The World Economy F86E 35

Travel & Tourism Units Retail Travel Practice H11R 34 Travel and Tourism: Group Award Graded Unit 1 H319 34 Travel and Tourism: Graded Unit 2 H31A 35

Retail Travel Practice Workshop Activity Using the handout identify the changes to the unit

Changes to Retail Travel Practice DJ9Y 34 – 5 Outcomes H11R 34 – 5 Outcomes Outcome 1 – Changes to the Skills & Knowledge and Evidence Requirements Outcome 2 - Changes to the Skills & Knowledge and Evidence Requirements

Changes to Retail Travel Practice Outcome 3 - DJ9Y 34 removed Outcome 4 DJ9Y 34 – Outcome 5 H11R 34 Outcome 3 H11R 34 – Longhaul Inclusive Tours Outcome 5 - DJ9Y 34 removed Outcome 4 H11R 34 – Cruise Products

Graded Unit 1 Revised Graded Unit 1 – choice of 3 case studies Case Study 1 – ABC Components Case Study 2 – Wedding with a Difference Case Study 3 – City Technologies The case studies should be used on a 3 year rotation If a candidate fails or wishes to upgrade they must complete a new project

Graded Unit 2 New Graded Unit 2 – Project (Investigation) The Candidate selects a suitable business or organisation or topical issue to investigate The topic selected for investigation must be agreed in consolation with the teacher The Topic should reflect the content of the HND Travel & Tourism The investigation should include a survey to collect Primary & Secondary Data