Network Event HNC/D Administration and Information Technology 24th February 2012 SQA Qualifications Team Update

Welcome and Introduction Purpose of Events – to support practitioners with the delivery and assessment of HN Frameworks by: Providing information Facilitating workshops Encouraging networking Theme for the day is: Continuing Partnership

Updates to Frameworks Optional Units reviewed (August 2011) ITIB WPSS&DB Introduction FG69 33 ITIB Desktop Publishing FG67 34 Administrative Procedures FG62 33 Hospital Patient Administration FG65 34 GP Medical Administration FG63 34 Medical Terminology for Administration Staff FG61 34 Legal Protection of NHSS Patient Data FG6A 35 Exemplars for new units available End date of 31 July 2013 for old units (no entries accepted after this date)

Updates to Frameworks Optional Units under review in other subject areas Creating a Culture of Customer Care DJ42 34 HRM Core Activities DN72 34 New codes will be available for implementation in August 2012 New units will be included as either/or choice within HNC/D Business frameworks and old units will continue to run for 2 years Full credit transfer from old to new units Credit transfer guidance available within HNC/D HRM and HNC/D Management Arrangement Documents New Assessment Exemplars in production

Updates to Frameworks Optional Units added Conferences: an Introduction F365 34 Interviewing DN77 34 French: Basic Operational Reading and Writing Skills F2F9 33 French: Basic Operational Speaking and Listening Skills F20P 33 German: Basic Operational Reading and Writing Skillls F2FB 33 German: Basic Operational Speaking and Listening Skills F20S 33 Italian: Basic Operational Reading and Writing Skills F2FC 33 Italian: Basic Operational Speaking and Listening Skills F20T 33 Spanish: Basic Operational Reading and Writing Skillls F2FE 33 Spanish: Basic Operational Speaking and Listening Skills F20W 33

Management of Frameworks Qualification Support Team (QST) – forum of subject specialists to provide advice and guidance to SQA Qualification Manager and Officers Centre requests for addition of Units will be put to the QST to ensure consistency with aims of the Group Award (May of each year) Centres should submit form DAVAL 2 ‘Alteration to an existing Group Award’ to qualificationsadmin@sqa.org.uk to request addition of a unit to an HN framework. Form available at http://www.sqa.org.uk/sqa/7857.html

New Assessment Exemplars Published ITIB Spreadsheets F84V 34 (2nd) ITIB Word Processing & Presentation Apps F84C 34 (2nd) Recording Financial Transactions F847 33 (2nd) Graded Unit 2 F8KX 35 Graded Unit 3 F8KY 35 In Production Comm Analysing and Presenting Complex Comm DE3N 34 (2nd) ICT in Business F84W 35 (2nd) In addition to exemplars for seven revised optional units Feedback form http://www.sqa.org.uk/sqa/25151.html

Understanding Standards Material Graded Unit 1: Exemplification of Marked Scripts A, B and C Grade Accessible at : www.understandingstandards.org.uk > Select a subject – ‘HN Beta’ > username ‘hnauthor’ > password ‘usw72’ > choice of HN subjects within Index menu

SOLAR (E-Assessment) Summative Formative Graded Unit 1 (F8KW 34) Paper 1 – AEX001 Graded Unit 1 (F8KW 34) Paper 1 – AEX002 These are SOLAR versions of the Exemplars (Paper 1 only) available in PDF format on SQA secure site Formative 10 topic-based questions – Employee Motivation 10 topic-based questions – Meetings www.sqasolar.org For access contact solar@sqa.org.uk

Developments 2012/13 Internal Assessment Reports http://www.sqa.org.uk/sqa/25737.html Centre/Candidate Survey Understanding Standards Scotland’s Colleges – Money for Life Workshops http://www.scotlandscolleges.ac.uk/scotlands-colleges/events/events.html