Using the Web-Based Training Tool MyFloridaMarketPlace

2 The OnDemand Browser-based Player allows you to learn while you work. You can gain well-rounded knowledge of software functionality, complete with conceptual understanding and hands-on experience, by learning how to use the program in a simulated environment and while working with your own “live” data. The OnDemand Browser- based Player will demonstrate how to complete a task or guide you as you work. What is the OnDemand Player?

3 The Main Window The OnDemand Browser-based Player window is the central area from which you can view and find available training modules, lessons, and topics, and then launch training for a specific topic.

4 The Outline Pane This pane shows the outline for the training. The highest level in the outline is a module, the second level is a lesson, and the lowest level is a topic. You can expand and collapse items using the plus (+) and minus (-) symbols.

5 The Concept Pane When you select an outline item, the Concept pane provides an overview of the business context for the selected item.

6 The Introduction Pane When you select a topic, the Introduction pane provides the objective and a scenario for the user for the task to be completed.

7 Using Hyperlinked Text Certain text may appear in a different color and underlined. This text is hyperlinked; when you click it, a window opens. This window may contain a definition of a term or more information about the step. Note: These links are not available when you play a topic in See It! Mode.

8 Playback Modes When you select a topic, you may use any of the three available playback modes: See It!, Try It!, and Do It!. The other available mode, Know It?, is an assessment mode.

9 See It! Mode Enables you to learn by watching an animated demonstration of tasks being performed in a simulated environment. All required activities, such as moving the mouse and selecting menu items, are completed automatically.

10 Playing a Topic in See It! Mode See It! Mode runs automatically. Click the Pause link in the bubble to pause it, and click the Resume button to resume playback. You can also advance to the next step manually by pressing the [Enter] key. You can stop it at any time by clicking the Close button in the bubble, or by pressing the [Escape] key on your keyboard.

11 Using Explanation Frames Explanation frames require interaction. You can identify them by the prompt “Press [Enter] to Continue” at the bottom of the bubble. You will need to press [Enter] on your keyboard or click the Continue link to advance to the next step. These frames provide you with more information about the topic, rather than presenting you with a specific step. Explanation frames also appear in Try It! mode.

12 Try It! Mode Enables you to learn interactively by prompting you for the necessary mouse clicks or keystrokes to complete tasks in a simulated environment. When you are working in Try It! mode, you see a marquee around the location where you need to complete an action. If you make a mistake, you are prompted to try again.

13 Playing a Topic in Try It! Mode When you are working in Try It! mode, the OnDemand Browser- based Player places a marquee around the location where you need to complete an action. If you make a mistake, you are prompted to try again. As Try It! mode provides a simulated environment, active data and system settings in your application are protected. Whenever text input is required, the text must be entered exactly as suggested to advance to the next step.

14 Using Alternatives If the Show next alternative action icon (a two-headed arrow) appears in the bubble, an alternative action or path is available. An Alternative Action is one action that causes the same result as the primary action. An Alternative Path allows you to complete a series of actions that lead to the same result as the primary path. Alternatives paths and actions are available in Try It! Mode and Do It! Mode.

15 Using the Actions Menu in Try It! Mode You can control the playback using the Actions link in the bubble. The Next Step link advances to the next step. The Previous Step link returns to the previous step. The Start from the beginning link returns to the first step. The Show next alternative action displays the Alternative Action or Alternative Path, if available. The Help link displays the Help window. The Close Topic link exits Try It! mode.

16 Do It! Mode Enables you to learn interactively, while you work, without leaving the live application. You can accomplish real tasks with your actual data while you learn. The Do It! window opens within the target application. This window includes a series of steps that need to be followed in sequence to complete the task.

17 Playing a Topic in Do It! Mode When a topic is played in Do It! mode, the Do It! window opens on top of the MyFloridaMarketPlace window. The Do It! window includes a step or steps that you complete in the system to complete the task. After completing the step or steps listed in the box, you can click the Next Step link to move to the next step. You can also use the Next Step link to skip a step in the task.

18 Using the Actions Menu in Do It! Mode You can control the playback using the Actions link in the bubble. The History link opens a History window containing links to each of the previous steps. The Next Step link advances to the next step. The Help link displays the Help window. The Close Topic link exits Do It! mode.

19 Know It? Mode Enables you to put your knowledge to the test in a simulated environment. When you click the Know It? button, you are presented with the score needed to pass (80%), and you will also receive instructions for completing the assessment. You can then start to perform the required steps for completing the current task.

20 Playing a Topic in Know It? Mode When you play a topic in this mode, you are first presented with the score needed to pass, and you may also receive instructions for completing the assessment. You can then start to perform the required steps for completing the current task. Once you start the task, you will receive a hint at each step to assist you in completing the step. If you are unable to complete a step, you may click the Next Step link. A window opens to tell you that you will be graded as incorrect if the step is completed for you.

21 Remediation Levels in Know It? Mode When you fail to complete a step on the first attempt, you are marked incorrect for that particular step. If you fail to complete a step, you will see up to four levels of remediation. The first level tells you the action was wrong, and to try again. The next two levels provide the text for the correct step and then the marquee as well. In the fourth level, the step is completed for you. Note that the steps must be completed exactly as they were in Try It! Mode to be correct.

22 Jump-in Points The arrow icon on the See It!, Try It!, and Do It! buttons open a window containing Jump-in Points. Jump-in Points are links to various actions within a topic, allowing you to start a topic at a point other than the beginning. Jump-in Points are helpful when you need to learn only a portion of a task, particularly for topics with many steps.

23 Setting Preferences You can set options in the Preferences window. These options include the color for the marquee (or highlight) that appears in Try It! and See It! Modes and whether the text in the Introduction pane also appears in a frame before the first step of the topic. When the Enable skipping in Try It! option is selected, you can advance to the next step in Try It! mode by pressing the [Enter] key instead of performing the action.