Learning Relationship Management Towards Learning Utility

LRM Model

The BIG Change? Communicative Action Digital Communication

Towards Learning Utility Learning, Education and Training E-learning M-Learning Assessment

LRM in Practice

Digital Education Business Process Learner Engagement Survey Phone Enrolment Prerequisites Established Base Capability Recorded Learner Needs Analysis Outcomes and Goals Facilitation Tutor Coach Mentor Group Leader Assigned Learning Delivery Immersion Peer Discovery RPL Evidence Performance Review Performance Issue Training Plans Communities of Practice and Interest Alumni “Go To” Champions Mentors Workplace/Team Leaders Recognition Participation Results Business Change Promotion Measurement Award Quiz Certificate Reward Learner Recruitment Align Invitations to Learner types and cohorts (eg Field, Knowledge Workers, Execs) Learning Content, Resources and Events Mark Keough May 2012 Commercial in Confidence LRM®

The Issues? E-learning/Blended Learning OUT Digital Education IN

The Issues? Content Curation and XML Ambient Learning

The Issues? Recognition Cognitive Load

Learning Utility How? XML :Reduced Costs of Knowledge and Skills Acquisition

Learning Utility How? Better Contextual Learning

Learning UtilityHow? LRM: Heutogogical (Hase) Models for Learning Networks

Learning Utility How? Australia’s NBN Technology BUT: Funding for Change?

Dr Mark Keough Meechi Road Consulting Director, Education Research and Development, Le Cordon Bleu