Economics Content Statement 5 The Economy and You Mr. Leasure 2014 – 2015 Harrison Career Center

What are our consumer rights and responsibilities? Key Question #1

..consumer rights and responsibilities? Consumers have rights and responsibilities in our free enterprise system.

..consumer rights and responsibilities? Consumerism is a movement to educate buyers about the purchases they make and to demand better and safer products from manufacturers.

..consumer rights and responsibilities? Many laws protect consumer rights. The Fair Packaging and Labeling Act requires every package to have a label identifying its contents and how much it weighs.

..consumer rights and responsibilities? The Pure Food and Drug Act requires manufacturers of foods, cosmetics, and drugs to prove their products are safe.

..consumer rights and responsibilities? The Better Business Bureau is one of many groups formed to protect consumers. They provide information about local businesses, warn of dishonest practices, and investigate consumer complaints.

..consumer rights and responsibilities? President John F. Kennedy, and later President Richard Nixon, emphasized five rights known as the Consumer Bill of Rights.

..consumer rights and responsibilities? Consumers have the right to a safe product, to be informed, to choose, to be heard, and to redress.

..consumer rights and responsibilities? With consumer rights come responsibilities. If a product or service is faulty, you are responsible for starting the problem-solving process.

..consumer rights and responsibilities? State the problem and suggest a fair solution. Keep an accurate record of your efforts to solve the problem.

..consumer rights and responsibilities? If necessary, contact the manufacturer in writing and keep a copy.

..consumer rights and responsibilities? A warranty is a promise made by a manufacturer or seller to repair or replace a product within a certain time if it is faulty.

..consumer rights and responsibilities? Consumers are also responsible for exhibiting ethical behavior by respecting the rights of producers and sellers.

What is your role as a consumer? Key Question #2