1. Consumer Rights and Responsibilities
Consumer and Career Education
Know your consumer rights: The Learning Seed

2. Learning Targets
Define the Consumer and the goods and services they purchase.
Identify the rights afford to consumers under law
Understand the responsibilities consumers must exercise to help enforce their rights
Identify many of the federal governmental departments & agencies that help protect consumers
Discuss some of the newly proposed consumer protections that are before lawmakers today

3. Consumer Rights The right to…. But what do they all mean….? Safety
Information
Choice
Be Heard
Redress
Education
A Healthy Environment
Have Basic Needs Met
But what do they all mean….?

4. Safety Right Responsibility:
Protection from products and services that are hazardous to their health.
Responsibility:
Use the product safely, following all safety
instructions and remaining alert for future warnings.

5. Information Right Responsibility:
Have provided for them information that ensures all product statements are accurate and truthful.
Responsibility:
Analyze and use information about products wisely.

6. Choice Right Responsibility:
A wide selection of goods and services at a fair price
Responsibility:
Choose Carefully

7. Be Heard Right Responsibility:
A voice in the creation of laws and the development of good and services
Responsibility:
Express concern to those who can help

8. Redress Right Responsibility:
Request money or other benefits as fair compensation for a company’s mistake
Responsibility:
Make an effort to seek compensation for a wrong

9. A Healthy Environment Right Responsibility:
Live and work in an environment that does not damage their health
Responsibility:
Make choices that minimize the environmental impact of your purchase on others.

10. Have Basic Needs Met Right Responsibility:
Fundamental right to access food, water, and shelter
Responsibility:
Consume sustainable so as not to prevent others form meetings their own needs.