International Air Transport Association NAM/CAR/SAM Air Traffic Services Quality Assurance Program Seminar Mexico D.F October 2000 NAM/CAR/SAM Air Traffic Services Quality Assurance Program Seminar Mexico D.F October 2000 by Peter Cerdá Assistant Director, Operations and Infrastructure - Latin America & Caribbean

REGIONAL OVERVIEW TRAFFIC FLOWS CAR/SAM REGION HEAVY MEDIUM LIGHT n 39 FLT INFO REGIONS (FIRs) n 44 CAAs & AUTHORITIES n OVER 400 AIRWAYS n MORE THAN 150 INTL APTS n 76 IATA AIRLINES OPERATING IN REGION n OVER 13,400 FLIGHTS PER WEEK TO, FROM, & WITHIN THE REGION n 57 MILLION PASSENGERS TO, FROM, & WITHIN THE REGION IN 1998 n 120 MILLION PASSENGER EXPECTED BY 2010 n AVERAGE ANNUAL TRAFFIC GROWTH IS 6.5%

CURRENT REGIONAL FLIGHT SAFETY SITUATION not unsafe Region is not unsafe ( Airlines & air traffic services operate safely. ( Press & statistics are misleading. ( The environment needs improvements. ( State compliance with safety standards required. ( Regional airlines - development of top-notch flight safety organizations. ( Quality programs will improve operating safety. ( Reduction in ATS incident/ airmiss frequency is a must.

CURRENT REGIONAL FLIGHT SAFETY SITUATION There are critical flight safety factors that contribute to ATC Incidents / Airmisses Traffic growth Facilities & services saturation Crew and controller complacency Skill Levels lagging…. Not enough training International Safety Compliance

ATC INCIDENT/ AIRMISS REGIONAL SAMPLE SURVEY ATC Incident/Airmiss reports are a yardstick of safety risk IATA Regional Sample Survey The IATA ATC Regional Sample Survey indicates ATC Incidents/Airmisses are a major concern for airlines & civil aviation in the region

ATC INCIDENT/ AIRMISS REGIONAL SAMPLE SURVEY The survey does not contain all the ATC incidents experienced by all the airlines. It is a sample survey based on reports provided by participating airlines. Results of the survey are useful in establishing the trend and magnitude of the problem. It is not the intent of IATA/Airlines to identify or categorize States/ FIRs as good or bad. It is not the purpose of the survey to assign fault or seek punitive measures for reported ATC incidents. The objective of the survey is to identify actions that reduce risk of midair accidents/ incidents.

ATC INCIDENT/ AIRMISS REGIONAL SAMPLE SURVEY Data Total number of reports received by the regional office Reports. Type of reports Incident & 143 Airmiss. 77 State replies were received by airlines. Airline participation: 12 Regional (AR, AV, CU, JJ, LA, LR, MJ, MX, PL, RG, TA, VX) 09 North American (AA, AC, CO, CP, DL, FX, QN, UA, 5X) 10 European (AF, AZ, BA,CV, DE, IB, KL, LH, MP, SR, 02 African/ Asian (JL, SA) 2000 YTD: 58 reports

ATC INCIDENT/ AIRMISS REGIONAL SAMPLE SURVEY Phase of Flight

ATC INCIDENT/ AIRMISS REGIONAL SAMPLE SURVEY Type of Warning

ATC INCIDENT/ AIRMISS REGIONAL SAMPLE SURVEY Aircraft Action Required

ATC INCIDENT/ AIRMISS REGIONAL SAMPLE SURVEY Improvement Areas Coordination between ACC units. Effective verbal communications between pilots and controllers. Controller training - Phraseology and English language skills - Procedure refresher. Pilot training - Phraseology - ICAO ATC system familiarization. Greater airline involvement in reporting incidents. Analysis of reported ATC incidents and airmisses. Mandatory use of TCAS and Mode-C Transponder operation. Instrument procedures clean-up.

ATC INCIDENT/ AIRMISS REGIONAL SAMPLE SURVEY Conclusions Frequency of occurrence is too high and indicates a flight safety problem. The problem is widespread in the CAR/SAM region. Airline reports are not submitted expeditiously to the DGAC. Response to incident reports from ATS authorities is not being provided. TCAS is a very valuable operational safety tool. Mandatory Mode-C Transponder operation must be implemented in all controlled airspace.

Closing Thoughts Everybody has a stake in Safety: Pilots, Air Traffic Controllers, Airlines, CAA, ICAO, IATA, etc. Increase awareness through programs such as PAAST, GEDIATS. Flight Safety works best before accidents occur. Flight safety has a high return on investment for both ATC Providers and the airlines. Safe skies Efficient operations High quality factor.

IATA Latin America & Caribbean Operations & Infrastructure Office MUCHAS GRACIAS