Creation/Revision Date: © 2006 ORGA Systems | All rights reserved | Ivan Bril CALA Sales Director CANTO 2006

Creation/Revision Date: CANTO 2006 © 2006 ORGA Systems | All rights reserved | We need to start putting systems in place that support revenue settlement We have outgrown our current system: It is too slow and the no. of „products“ becomes unmanageable Typical Drivers to Seek for a New Billing System We cannot launch convergent prepaid / postpaid products We have been told by internal audit that we have to get revenue leakage under control We cannot launch new products because it takes too long to change the billing system, even for simple things We have too many systems in place. We need to rationalize and reduce TCO We want to take on corporate customers BUT we cannot create complex billing hierarchies

Creation/Revision Date: CANTO 2006 © 2006 ORGA Systems | All rights reserved | Traditional Billing Architecture: IN vs. IT Rating $$$ Balances Cust. DBLogic IN Node (SCP) Mediation CS (voice) Mediation PS (data) SCP with “integral” balance & rating function Traditional IT & BCC environment OSSBSSCRMDWH “IN” world (prepaid) “IT / IP” world (postpaid)

Creation/Revision Date: CANTO 2006 © 2006 ORGA Systems | All rights reserved | DWHCRMBSSOSS Convergent Billing with OPSC ® Gold Logic IN Node (SCP) Mediation CS (voice) “IN” world (prepaid) “IT / IP” world (postpaid) Mediation PS (data) OPSC ® Gold Convergent Real-time

Creation/Revision Date: CANTO 2006 © 2006 ORGA Systems | All rights reserved | Provisioning HybridBilling TM Network OPSC ® Gold Real-time Environment Guiding CDR Interface Provisioning Real-time IF ORGA Systems´ HybridBilling TM offers network operators the best of both worlds - namely the low cost of CDR-based billing with Real-time billing when needed. CDR based Hot Billing with „sufficient“ credit 20 5 Configurable thresholds for real-time billing > switch to real time when reached Same principle can be applied to GPRS / Data services Hot Billing mode Real-time mode Convergent Rating Engine (CRE TM ) SCPHLRMSC

Creation/Revision Date: CANTO 2006 © 2006 ORGA Systems | All rights reserved | Business Private / Residential SINGLE USER Credit Management & Account Support Convergent Billing for all Customer Segments FAMILIES SoHo / SME CORPORATE simple complex OPSC ® Gold

Creation/Revision Date: CANTO 2006 © 2006 ORGA Systems | All rights reserved | Convergent Billing with OPSC ® Gold - Singe Users A subscriber can have „multiple“ balances Postpaid Voice MMS Prepaid GPRS

Creation/Revision Date: CANTO 2006 © 2006 ORGA Systems | All rights reserved | Convergent Billing with OPSC ® Gold - Singe Users Use Cases: Multiple balances & accounts: “prepaid” and “postpaid” are pure charging methods Switch between prepaid and postpaid: - via “active” customer interaction (e.g. USSD) or - automated via configuration (per service, location...) Aggregated statement & invoice for prepaid/postpaid usage Personalized offers, subscriptions (also for prepaid) and “Free Usage/Bonus” accounts Cross service & recharge promotions Real-time notifications & announcements at the moment of sales (MOS)

Creation/Revision Date: CANTO 2006 © 2006 ORGA Systems | All rights reserved | Convergent Billing with OPSC ® Gold - Families Use Cases: Family Bundles (e.g. 300 free voice minutes for family members) Postpaid reloads prepaid (automated & manual top-up) Family budget control: Shared accounts - mutual use of balances Called party pays / 3rd. party pays (e.g. pay for me sponsoring) - daughter calls father; father (=postpaid) pays - daughter calls brother; father (=postpaid) pays Split charges between family members (A-Party and B-Party pay “a part” of the charges)

Creation/Revision Date: CANTO 2006 © 2006 ORGA Systems | All rights reserved | Convergent Billing with OPSC ® Gold - Business Customers Company Department 2 Department 1 User 1User 2 User 3User 4 Postpaid Corporate Prepaid Corporate Postpaid Corporate Prepaid Corporate Postpaid Corporate Postpaid Corporate Prepaid Private User 4 Postpaid Private Private Account Flexible Customer Hierarchies & Multiple Accounts

Creation/Revision Date: CANTO 2006 © 2006 ORGA Systems | All rights reserved | Convergent Billing with OPSC ® Gold - Business Customers Use Cases: Cost & budget control for Business Customers Definition of departments and hierachies with “prepaid” and “postpaid” subscribers in one group Calls between colleagues are are assigned to the company account (3rd. party pays, sponsoring) Calls outside the office hours can be assigned to private (prepaid) account Payment method based on dialled number Hybrid accounts: “prepaid” / “postpaid” as payment method (real-time cost control: per service, per location) Enhanced reporting for groups

Creation/Revision Date: CANTO 2006 © 2006 ORGA Systems | All rights reserved | Advanced Real-time Billing Features Roaming - TAP (in-collects and out-collects) - Voice: CAMEL phase 1, 2 or via USSD CallBack - SMS & GPRS: CAMEL phase 3,4 Personal - Preferred numbers: e.g. ‘Family & Friends‘ Context - Location-based billing: e.g. ‘Home-Zone‘ billing - Quality of Service e.g. SLAs for QoS - Advice of Charge AoC - Individual Subscriptions & Bundles Reverse Called Party Pays, Collect Calls Charging Telescopic Decreasing rates with call duration Billing

Creation/Revision Date: CANTO 2006 © 2006 ORGA Systems | All rights reserved | Credit Management Credit Limit Monitoring (in real time) Can be defined at different levels in the account hierarchy Can trigger different actions according to the credit risk Bar service, change tariff plan, contact via SMS / etc. Threshold based actions (e.g. 80% of limit) can detect problems before they result in suspensions Credit Management Tools Analysis & reporting features Tools to handle poor credit risks (deposits, advance payments, securities) Spending Limits Can be defined where ever the customer wants (example: max. $) Can be defined per service (e.g. GPRS) & can trigger different actions

Creation/Revision Date: CANTO 2006 © 2006 ORGA Systems | All rights reserved | Provisioning The Unified Provisioning Gateway manages all transactions between OPSC ® Gold and the provisioning NW modules Support multiple services (e.g. HLR, Auc, AAA, Radius,Voice Mail Systems etc.) Installation and de-installation of subscribers in the network Updates subscriber status in the network (lifecycle per service) Supports all payment methods (Real-time, HybridBilling™, Hot Billing, Postpaid) Support different network vendors and protocols Can receive provisioning request from 3 rd party systems (e.g. CRM or a external order management module via a standardized interface)

Creation/Revision Date: CANTO 2006 © 2006 ORGA Systems | All rights reserved | Advanced Real-time Capabilities OPSC ® Gold features proven real-time capabilies for rating, to provide revenue assurance and to inititate instant 1-to-1 customer interaction. Real-time spending limits Real-time bonus functionality (also for postpaid customers) Real-time credit monitoring (e.g. low balance warning > redirect customer to top-up environment) Balance/account queries in real time

Creation/Revision Date: CANTO 2006 © 2006 ORGA Systems | All rights reserved | Bonus & Discounts OPSC ® Gold offers a rich set of bonus & promotions functions to tackle churn and to stimulate usage / new service take-up. Promotions for all payment methods Real-time bonus / instant redemption (also for postpaid) Shared bonus Discounts for products or product bundles Discounts based on usage Recharge / Top-up bonus Cross-product discounts Discounts for corporate customers

Creation/Revision Date: CANTO 2006 © 2006 ORGA Systems | All rights reserved | Convergent Billing OPSC ® Gold supports multiple billing cycles including scheduled billing, on-demand billing and cyclical billing with multiple and configurable bill cycles (Daily, Weekly, Monthly, or other Period) An initial bill created when an account is created A periodic bill created every n days, weeks or months An ad-hoc bill created in response to a user request A final bill created when an account is closed

Creation/Revision Date: CANTO 2006 © 2006 ORGA Systems | All rights reserved | OPSC ® Gold Private use Company use Prepaid Postpaid Voice IP/Data IN billing IT billing Volume (traffic business) Value (content business) Retail billing Wholesale billing (for MVNOs) OPSC ® Gold Convergent Real-Time Billing

Creation/Revision Date: © 2006 ORGA Systems | All rights reserved | Thank You! Ivan Bril