Working Group #10: 911 Prioritization September, 2012 Jeanna Green, Network Development 911, Sprint, Co-Chair Thera Bradshaw, CEO, TKC Consulting, Co-Chair

2 Working Group #10: 911 Prioritization  Description:  The working group shall explore ways to ensure the is available when emergencies or disasters cause a surge in mobile network use.  The work will include considerations of how traffic might be prioritized in such situations.  It also includes related operational issues, including ways for PSAPs to address operational issues.  The working group may consider ways to reduce traffic load during emergencies.  such as encouragement of use of 911 text as a lower throughput alternative to 911 voice.

3 Working Group #10: 911 Prioritization  Description Continued:  If the WG pursues arrangements that give 911 calls higher priority than most consumer wireless calls:  the WG may consider how to coordinate 911 priority with other priority calling arrangements, including Wireless Priority Service (WPS), and other arrangements that may provide priority for calls for emergency and first responders.  The WG will address implementations in 4G and earlier generation wireless networks; and will consider both E911 and NG911 implementations

Working Group #10 – Participants  Working Group #10 Members and Organization Charles Cullen, Palo Alto 911 Communication Center Chris Fisher, William Hinkle, Intrado Carl Klein, CenturyLink Kathryn Martin, Access Partnership Joseph Marx, AT&T Ron Mathis, Intrado Peter Musgrove, ATIS Lawrence Rybar, Verizon Jack Shurtz, Cricket Communications Ray Singh, Applied Communication Sciences (formerly Telcordia Technologies) Jim Winegarden, CenturyLink 4

Working Group #10 - Objectives  High level bulleted summary of Objectives  Scope Topics and status – The Working Group will define/categorize different types of emergency & disaster calls. completed – Public Safety Operational Impacts and Considerations, reviewed – Report what is being utilized with the network architectures for prioritization today. completed initial review – Reliability & Resiliency within today’s networks and the varying congestion points within the call flows. completed initial review – Technological advancements and impacts of Long Term Evolution (LTE) and Next Generation (NG911). pending – Consumer education. Completed initial review 5

Working Group #10 - Current Work Activity  WG has held 8 conference calls  Various members have presented contribution for discussion on the following topics  Define disaster categories  PSAP Observations  Network Diagram;  Priority Services Utilized today  for Non-emergency Governmental use  Crafted Draft report outline 6

Working Group #10 - Next Steps  Provide a high level bulleted summary of the next steps,  Continue our Bi-weekly conference calls  Continue to work thru open Action Item list  Working to incorporate current contributions from WG into draft report format  Identify gaps in draft versus overall objectives 7

Working Group # - Project Timeline  Include a project timeline that highlights pertinent dates (e.g., due dates, meetings, etc.)  Completed Draft Review by WG #10: 01/15/2013  Report to Steering Committee: 02/06/2013  Final report to CSRIC members: 02/20/2013  Vote by full CSRIC: 03/06/2013 8