Digital Inclusive e-Government

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Presentation transcript:

Digital Inclusive e-Government DIEGO project www.diego-project.eu Digital Inclusive e-Government QUART DE POBLET www.quartdepoblet.org

DIEGO Project What is DIEGO? An EU funded project under the CIP Programme: ICT-PSP (inclusive e-Governance) on Inclusive e-Government Initial deployment in 6 Member States, 13 partners: Spain: IDI EIKON - Province of Valencia– Fundación CV Región Europea – Local council of Quart de Poblet UK: Cambridgeshire County Council Ireland: Mid-West Regional Authority Greece: Altec (IT Company) and Municipality of Zografou Italy: Associazione Regionale delle Autonomie Locali del Lazio (ARALL) and Provincia di Bergamo Cyprus: Interfusion (IT sme), Municipality of Pafos

Background Information Why Quart de Poblet? Policy Decision Makers committed (Major) QUEEN SOFIA AWARD 2005 (ACCESSIBLE COUNCIL) IT Team of the council leading the initiative Project manager on Inclusive e-Government Public Network of kiosks available (and reused) Integration with Third Party Providers (T-Systems - Deutsche Telekom) Open training of ICT for citizens on risk of digital exclusion Cross cooperation between areas: - Social Services (elders) - Citizenship Dept - Press and Media - Women Dept. Technology validated under EU Programmes: EU SME: IDI Eikon Experienced in Ageing well projects and e-Government solutions 100% cloud computing Multichannel capabilities “One-Web platform oriented” EU Projects background: T-Seniority (integration of “user centric” services throughout TV, especially social care) 3

Key pillars of DIEGO DIEGO EASY TO USE EVERYWHERE ACCESIBILITY MULTI-CHANNEL DIEGO INTEGRATION COMMUNICATION Reuse of PSI Citizenship Information

Accessibility in DIEGO DIEGO provides technical aides and technological solutions embedded in standard Internet browsers to guarantee Accessibility of services in Cognitive Impairments Area Physical and Mobility Impairments Area Auditive Impairments Area Voice Impairments Area Visual Impairments Area …providing multi-channel alternatives to citizens in order to be the ones to decide which is their preferred channel at any time

Accessibility in DIEGO 6

Multichannel PC MOBILE TV Kiosks

Lessons learned Special Collectives focused: women, elder people, disable people associations  benefit ALL CITIZENS Contents should be based on Public Services (key content) easy to use  Design for ALL Census: Where should I vote (e-ID) Multimedia (videos and pictures) e-Participation (complaints, report it, citizen surveys, appointments) Employment offers Public Spots: User´s Spaces (sport center, elders house, internet classrooms)  AVAILABILITY Out of Home (DOOH) scenarios  AWARENESS

Lessons learned

Book the date! 1st international workshop of DIEGO EU Project 29 September 2011 Check www.diego-project.eu for last updated information

Contact Us DIEGO Project (Alejandro Echeverria) www.diego-project.eu e-mail: diego@idieikon.com Quart de Poblet Council (Elena Sánchez) www.quartdepoblet.org e-mail: modernitzacio.quartic@quartdepoblet.org