ADDING VALUE TO EVERY BUSINESS JOURNEY

TODAY’S JOURNEY Partnership Renewal What’s in it for You Hertz Updates that Matter to You

Partnership Renewal 2. Increased Earnings Potential 1. Financial Support for Group 3. Strategic Communications 4. Hertz Improvements

Larger Earnings Ahead! What’s In It For You... Continued Financial Support for the Group Improved BAP & Retail Override Program NEW OPPORTUNITY – Quarterly Market Share Bonus

Helping You is Good For Hertz 3 Things That Are Good for Hertz are Also Good for You: 1.Help Grow Hertz Share 2.Increase Hertz BAP Rentals 3.Increase Hertz Leisure Rentals

1.Help Grow Hertz Share CBTG Members now earn quarterly market share bonuses by attaining 31% Hertz share regardless of total group performance Growing share 3 ways 1. Help Hertz convert large corporate accounts 2. Increase Hertz BAP rentals – leads and implementation 3. Increase Hertz Leisure rentals & use of CBTG Member Benefit Number ( CDP # )

We heard you when you said our small account (BAP) program needed a change and we have improved it in Helping You with Better BAP

Now, the Hertz Business Account Program has even more benefits: Lower Daily Rates Lower Weekly Rates Lower Monthly Rates Lower Rates on specialty vehicles such as SUVs and Minivans Lower Rates at Neighborhood Locations One-Way Rates now available Rentals now available for age 20+ As a reminder, program benefits are: Benefits for your Clients Up to 20% Off Hertz Business Travel Rates Free Rental Days Earn 1 credit for every qualified rental day 15 rental credits earn a Free Rental Day Certificate Customized Billing Options Employees can earn their own free days through Hertz #1 Awards ® Complimentary membership in Hertz #1 Club Gold ® Benefits for your Agency 10% Commission 5% commission on all bookings made with the Hertz Business Account CDP# 5% Agency Referral Bonus* $50 Hertz Rental Certificate when newly enrolled account completes their first rental Better BAP Override Scale Quarterly Market Share Bonus Benefits for your Front-Line Agents Free Rental Day Certificate for every new account enrolled 10 Agent Gold Rewards ® Points on qualifying rentals of 3 days or longer NEW

BAP Fixed Pricing You Can Sell

 Hertz offers your clients preferred rates and you preferred commissions when using your CDP #  CDP# offers: –Up to 20% off on Hertz retail rates in the U.S./Canada –10% commission on Weekly/Weekend Rentals in U.S. –Enter your CDP# as part of the reservation process –Combine your CDP # with a PC# for greater savings! A list of all PC offers is on the CTG website. 3. Helping You with Leisure Rentals

Source: Consumer Tracking Study Q Best Overall Rental Car Company FOR BUSINESS TRAVELERS, YEAR AFTER YEAR, THE FIRST NAME IN RENTAL CARS IS HERTZ…THE SAME NAME THAT INVENTED THE CATEGORY. Your travelers know us, prefer us, and trust us. Business Airport Renters Hertz Updates that Matter to You

Source: Consumer Tracking Study Q Best Overall Rental Car Company FOR LEISURE TRAVELERS, YEAR AFTER YEAR, THE FIRST NAME IN RENTAL CARS IS HERTZ…THE SAME NAME THAT INVENTED THE CATEGORY. Your travelers know us, prefer us, and trust us.

Out of 1000 possible points, Hertz, Enterprise and National all perform above car rental industry average of 750 points. Hertz Is a Top Performer on JD Power Too

FOR YOUR CUSTOMERS, TWO PRIMARY MEASUREMENTS OF QUALITY ARE AGE AND DIVERSITY OF THE CARS THEY DRIVE… ON BOTH SCORES, HERTZ WINS! Hertz has the youngest, most diverse fleet – over 170k new cars added in Over 80% of our fleet is less than 6 months old.

IN 2011, HERTZ WILL UPGRADE AND REDEFINE IT’S UNIQUE COLLECTION SERIES… Prestige Collection Superior performance vehicles Features Mercedes, Cadillac, Lincoln, Volvo, Infiniti Includes free NeverLost GPS, Satellite Radio, #1 Club Gold Membership and more… Adrenaline Collection Updated American performance classics Features Mustang, Camaro and Challenger Includes free Satellite Radio Green Traveler Collection Electrics & Hybrids Only Features Nissan and Toyota – Ideal for eco-conscious consumers Fixed corporate rates available

AT HERTZ, CUSTOMER SERVICE IS OUR HIGHEST PRIORITY WE CONTINUOUSLY INVEST IN, MEASURE AND IMPLEMENT PROCESSES FOR IMPROVEMENT The Hertz Net Promoter Score (NPS) provides the means for gauging performance, establishing accountability, and prioritizing investments. Management incentives are based on survey results to ensure focus on a culture of customer satisfaction. On the Hertz return receipt, customers are provided a toll-free number to call or a web site to visit to take a short survey.

IN 2011, HERTZ’S TOP GLOBAL AIRPORT FACILITIES WILL ALSO RECEIVE A MAJOR UPGRADE TO FACILITATE SPEED OF SERVICE AND QUALITY OF CUSTOMER EXPERIENCE… New counters Video walls with go-panels featuring local weather, travel news On-the-go concessions (in pilot)

GPS Bus tracking Broadcasting location to customers Automated Intercom Trip Updates Flat Screen Technology Gold Board Flight Information 2D Code Signs Internet WiFi Near Field Communications On-board Kiosks Bar Code Readers Two entry/exit doors, front or center located HERTZ BUSES ARE ALSO BEING UPGRADED TO ENHANCE EVERY MINUTE OF THE CUSTOMER JOURNEY AND MAKE SURE YOUR TRAVELERS FEEL VALUED AND CONNECTED

IN 2011 AND BEYOND, HERTZ WILL INVEST IN CONVERGING TECHNOLOGIES TO ENHANCE THE CUSTOMER EXPERIENCE…

AT THE AIRPORT, IN THE CAR, AND ON THE MOVE, HERTZ IS USING TECHNOLOGY TO SAVE TIME AND ENHANCE THE CUSTOMER JOURNEY Hertz self-serve kiosks now being placed in hundreds of locations across the US and Europe. Next generation NeverLost 5 touch screen GPS now available in Hertz fleet. Includes major upgrades in graphics, touch2speak, weather, flight info, and more. Geo-fence technology speeds up pickup and drop off at an increasing number of Hertz locations – no stopping at exit/entry gates

Keep Your Eyes Open for More Exciting Enhancements Still to come this year... Hertz Gold Enhancement Hertz Awards Enhancement Connect By Hertz Enhancement