Introduction to Security Chapter 2 The Private Security Professional

Private Security Professionalism Definitions of professionalism vary. Some of this is due to the fact that there is no one, clear cut definition of “professionalism”. Some Meanings: Non-amateur An important job

Private Security Professionalism Specialized Knowledge The training and equipment in the security field must advances as criminal activity does. Networking and keeping up on the latest developments, either in person, electronically, or through print materials is essential.

College and the Security Professional

Private Security Professionalism Autonomy The ability to control entrance into the profession The ability to self-monitor and discipline The power of this position is usually authorized by the power of the state

Private Security Professionalism A Service Ideal Requires that members of the profession follow a formal code of ethics (Figures 2.2 and 2.3)

The Place of Private Security in the Organizational Structure In many organizations, the creation of a security force is in response to losses or events that have occurred. This can result in a disorganized approach to security. It is important for security to be an integrated part of the organization, instead of an afterthought. Private security should be a priority concern for top level management.

The Place of Private Security in the Organizational Structure The Chief Security Officer & the CIO Due to the rapid development of electronic business, there is a convergence (coming together) of the positions of Chief Security Officer and the person in charge of information security (CIO) in some companies. There needs to be a clear understanding of each position’s duties, as well as cooperation.

The Place of Private Security in the Organizational Structure The CSO & the Human Resources Department These positions should share the job of screening job applicants HR’s responsibility is to get a qualified person hired quickly; the CSO’s job is to hire the safest person. The CSO should also be aware of firings/layoffs.

The CSO as a Leader Leaders work with and through others to accomplish an organizations goals. What leaders do: Leaders create a compelling vision Leaders achieve higher level of performance Leaders as innovative Leaders focus on articulating strategy

Key Competencies of the CSO There are a variety of competencies that the CSO should possess in order to be able to function effectively in an organization. The following is a short list of some of those competencies…

Key Competencies of the CSO Relate to and communicate with senior executives, Board of Directors, etc. Understand the strategic direction and goals of the organization Understand and assess the impact of changes in the areas of economics, geopolitics, and organizational design and technology

Key Competencies of the CSO Ensure security incidents and related ethical issues are investigated and resolved Be politically astute but not politically motivated Be realistic and comprehend the need to assess financial, employee or customer implications or any plan/recommendation

Administrative Responsibilities of the Security Director Administrative: policies, procedures, daily operations, budget, and education Establishing security goals and objectives Establishing policies, procedures, and daily orders Establishing financial controls and budgets Establishing educational programs

The Hiring Process When hiring, we must keep in mind our vicarious liability, or the responsibility we have for the actions of our employees. Firms are increasingly being held responsible for the negligent hiring and retention of problem employees. It is our responsibility to maintain a quality hiring process.

The Hiring Process outlined: Establish minimum pre-employment standards The application Tests (basic knowledge, skills) Interviews Background investigations Medical examination (basic health, drug screens) Offer of employment

Training Management frequently does not want to spend the time and money necessary to train personnel because of high turnover rates. Preassignment training Ongoing training Andragogical training

Inspections Inspections can include both officers and facilities. They may include checking for: Presence of all personnel Presence of all required equipment Orderly appearance of personnel and site Operability of equipment Preparation of inspection result reports

Discipline and Corrective Actions One of the most difficult things for many managers is to take disciplinary actions When appropriate, thinking of these actions as corrective in nature helps all employees involved realize these actions are meant to be constructive in nature.

Effective Management Guidelines: Create a safe, pleasant work environment Be open to suggestions, input Give credit when deserved Keep employees informed Be fair and impartial Act when necessary Set a good example (impossible to overstate how important this is)

Certification Certification is becoming an increasingly common requirement for security personnel. Approximately 55% of all security personnel are required to have some type of certification.

Categories of Certification: ASIS Certified Protection Professional (CPP) Meet certain standards of performance Have a certain number of years of experience Meet educational requirements Demonstrate a high level of competence Encourage continuing education Pass a comprehensive security examination

Security Personnel & Public Relations: Proper attire and actions make a positive impression Friendly, polite greetings and answers Officers should understand what they are guarding and why it is important. Understanding of company policies and procedures