Huntingdonshire District Council Place Survey 2008 Presentation by Sofia Vartsaki mruk research ltd 9 Northburgh Street London EC1V 0AH Tel :

Overview  Introduction and Methodology  Main Findings - National Indicators - Improvements for local area - Views on District and County Council - Waste and Refuse Services - Leisure facilities

Methodology  Place Survey template questionnaire used  Postal survey sent to 3,000 addresses  Addresses from Postal Address File (PAF) supplied by Audit Commission  Three full mailings to maximise response rates  Fieldwork: September - December 2008  A total of 1,177 residents responded. Response rate: 39%  Results accuracy: ±2.8% at 95% confidence limit  Data weighted by Audit Commission to reflect population

NI 1 – % of people who agree their local area is a place where people from different backgrounds get on well together The majority of respondents agree that people from different backgrounds get on well together in their local area. Results comparable with East Cambridgeshire.

NI 2 – % of people who ‘very’ or ‘fairly’ strongly feel that they belong to their neighbourhood When compared with other districts in Cambridgeshire, there is a strong sense of belonging to the local neighbourhood

NI 4 – % of people who agree they can influence decisions in their locality Few respondents think they can influence decisions. A quarter of respondents in Huntingdonshire definitely disagree they can influence decisions affecting their local area and nearly half tend to disagree

NI 5 – % of people satisfied overall with local area (as a place to live) The majority of respondents are satisfied with their local area as a place to live. Results are comparable with Cambridge City and East Cambridgeshire

NI 17 – Perceptions of ASB (Combined measure - % who score 11 points or more. Maximum score 21) Results comparable with Cambridge City and East Cambridgeshire.... noisy neighbours or loud parties?... teenagers hanging around on the streets?... rubbish or litter lying around?... vandalism, graffiti and other deliberate damage?... people using or dealing drugs?... people being drunk or rowdy in public places?... abandoned or burnt out cars?

NI 21 – % of people who agree the police & other local services are successfully dealing with local concerns about ASB and crime issues This NI includes ‘don’t know’ responses. A fifth of respondents (19%) answered ‘don’t know’ and a further 31% answered ‘neither agree nor disagree’.

Other National Indicators NI No. IndicatorCambridge City East Cambs FenlandHuntsSouth Cambs NI 3% taken part in civic activity in last 12 months 15% 11%14%21% NI 6% participated in regular volunteering 30%27%21%31%33% NI 22 % of people who agree parents take enough responsibility for the behaviour of their children 40%31%22%32%41% NI 23 % of people who perceive that people not treating each other with respect and consideration is a problem 21%24%38%22%18% NI 27 % of people who agree the police and other local public services seek people’s views about anti-social behaviour and crime issues 23%25% 26%28%

Other National Indicators NI No. IndicatorCambridge City East Cambs FenlandHuntsSouth Cambs NI 37 % of people ‘very well’ or ‘fairly well’ informed about what to do in the event of a large-scale emergency 16%13%15%17%15% NI 41 % of people who perceive drunk or rowdy behaviour to be a problem in local area 32%23%32%23%9% NI 42 % of people who perceive drug use or drug dealing to be a problem in local area 27%30%32%23%13% NI 119 % of people who rate their health in general as very good or good 85%79%71%80%82% Huntingdonshire scores highest in the percentage of residents who feel well informed about what to do in a large-scale emergency

Other National Indicators NI No. IndicatorCambridge City East Cambs FenlandHuntsSouth Cambs NI 138 % of people aged 65 and over satisfied with both home and neighbourhood 89%87%82%90%91% NI 139 % of people who think older people receive the support they need to live independently 24%29%28% 30% NI 140 % of people who are treated with respect and consideration by local public services ‘all’ or ‘most’ of the time 77%75%73%79%77% Huntingdonshire scores highest in the percentage of residents who feel they are treated with respect by local public services.

Q10a – % of people who agree Huntingdonshire District Council provides value for money Over a third of respondents neither agree nor disagree which could indicate a lack of awareness of Council spending

Q10a – % of people who agree their District Council provides value for money Results comparable to Cambridge City with the two Councils the highest for providing the highest value for money

Q10b – % of people who agree Cambridgeshire County Council provides value for money Two fifths said they neither agree nor disagree that Cambridgeshire County Council provides value for money (42%).

Q11a – % of people who are satisfied with the way Huntingdonshire District Council runs things A third of respondents are neither satisfied nor dissatisfied. This could be an area for further study to ensure satisfaction is increased with these respondents.

Q11a – % of people who are satisfied with the way their District Council runs things Results are comparable to Cambridge City

Q11b – % of people who are satisfied with the way Cambridgeshire County Council runs things Two fifths are neither satisfied nor dissatisfied. Results comparable to Cambridge City.

Q8 – % of people who are satisfied with services provided or supported by Huntingdonshire DC Overall, respondents are satisfied with services. Across all services, Huntingdonshire has highest levels of satisfaction.

Q8 – % of people who are satisfied with services provided or supported by Huntingdonshire DC When compared to other districts, Huntingdonshire has higher levels of satisfaction with parks & open spaces and libraries. Cambridge City highest level of satisfaction with all arts and leisure facilities except libraries.

Most in need of improvement Most in need of improving is activities for teenagers. This is followed by roads and pavement repairs, public transport and level of traffic congestion