TRANSITIONING UNIVERSITY SYSTEMS FORWARD SHARLENE HARRIS MANAGER, ENTERPRISE DATA SERVICES JUDITH ROGERS MANAGER, LEARNING RESOURCES & FACULTY TECHNOLOGY SERVICES UNIVERSITY OF THE VIRGIN ISLANDS

SUMMARY This session discusses how, Title III support made it possible for the UVI’s Information & Technology Services component to improve significantly technologies, programs, and services affecting faculty, staff and students. This includes, especially, improvements to the University’s ERP Banner and its Course Management System, Blackboard. 2

THE UNIVERSITY OF THE VIRGIN ISLANDS  Historically American. Uniquely Caribbean. Globally Interactive.  New President 2010  Two campuses (St. Thomas & St. Croix)  40 miles of sea water between them  New academic center on St. John  Approximately 2500 students  Heavy reliance on videoconferencing  Mostly a commuter school 3

UVI Reorganization in 2005  Merge Libraries & IT  Increasing role for librarians in student success and faculty development Changes  Consolidated oversight of two campus libraries  Greater coordination with enterprise applications and networking 4

ENTERPRISE DATA & USER SERVICES  Staff technology support  Enterprise applications  Banner  Blackboard  Library Database (SirsiDynix’s Symphony)  Raisers Edge   Staff and Students  Identity Management  Others… 5

 Improve educational and administrative processes in enrollment management services by reducing processing time by 25% above the benchmark  Improve educational and administrative processes in Human Resources by reducing processing time by 25% above the benchmark  Improve educational and administrative processes in Administration & Finance by reducing processing time by 25% above the benchmark 6 EDUS OBJECTIVES

 Banner 6  AIX 5.2  Oracle 9i  Paper purchasing process  Grades mailed out  Limited self service functionality  Manual Room Scheduling  No enterprise backups  Paper submission of grades  Manual creation of courses in CMS  Printed pay stubs for direct deposit  1 Banner server  Undocumented user testing  Local implementations 7 ENTERPRISE APPLICATIONS IN 2005

 Banner 8  Oracle 11g  AIX 6.1  App & db servers  Documented testing  Increased self-service Banner functionality  Online room scheduling (EMS)  Automatic creation of courses in CMS (Bb Extract)  Compliance with industry standards  Replication/failover of Banner Servers  Upgraded AD  Additional test environments  Portal (single sign on)  Self Service Banner 8 CENTRAL SYSTEMS

 Schedules easily printed online  Grades available online  Online degree audits (CAPP)  Online enrollment applications  Satisfactory Academic Progress (Academic Standing rules)  Online graduation applications  Wait listing  Incomplete grade automation  Transfer articulation  Electronic test scores 9 ENROLLMENT MANAGEMENT

 Accept FA charges online  Online bills easily printed  ed FA award letters  Online bill payment (TouchNet)  Student employment module College Board transfer credits 10 ENROLLMENT MANAGEMENT CONT’D

Online employment applications (PeopleAdmin) Faculty Module Cleanup of employee records Departmental Time Entry 11 HUMAN RESOURCES

 Online purchasing  Online bill payments  Pay stubs online  Position Control  Life Insurance Cleanup – Calculations correct  Electronic Submission to Benefit Providers  AP Direct Deposit  Online Bank Reconciliation  Combine Limits Implemented 12 ADMINISTRATION AND FINANCE

NETWORKING  Internet2 – Connected 6/2009  Upgraded VC equipment  High Definition  Touch screen controls  Security Project  Identity Management  Active Directory  ID Change 13

LEARNING RESOURCES & FACULTY TECHNOLOGY SERVICES  Blackboard Learning Management System  Faculty Training  Increase faculty use of technology in teaching 14

LEARNING RESOURCES & FACULTY TECHNOLOGY SERVICES - OBJECTIVES 15  By 2012, increase to 90% the number of faculty consistently using the instructional technologies available at UVI.  By 2012, 60% of the full time faculty will participate in training to build capacity among faculty for using UVI’s technology (i.e. smart classroom equipment, e-learning applications).

 Combination of home grown CMS & Bb  Limited faculty buy-in of CMS  Library committee  Academic technology committee  No consistent schedule of faculty training  Limited consistent local faculty development opportunities  Limited support for faculty beyond initial training  Faculty development not integrated into institutional practices 16 LR & FTS IN 2005

 Blackboard CMS 8.0  Bb Learn 9.0 roll-out  Respondus & Learning Objects  Combined Library/Academic technology Committee  Center for Excellence in Teaching & Learning  External partnerships (TLT & SLOAN)  Courses/instructors from state-side schools (Alaska, Pittsburgh)  Continuous online training available  Shared staff expertise for faculty support  Models of blended learning strategies  pilot projects  Adobe Connect 17 LRC & FACULTY TECHNOLOGY IN 2012

THE FUTURE WHERE ARE WE GOING?  Continued development  Full use of implemented features  Training through CETL CHALLENGES Continued Funding Staffing  Developing/promoting in- house staff  Investment in training Communication Project buy-in User support Trust in ITS 18

QUESTIONS 19 Sharlene Harris Judith Rogers