© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 11 SLIDE 1 DEFINE KEY TERMS ●computer system ●hardware ●software.

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© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 11 SLIDE 1 DEFINE KEY TERMS ●computer system ●hardware ●software ●computer network ●central processing unit (CPU) ●program ●computer language ●operating system software ●application software

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 11 SLIDE 2 ELEMENTS OF A COMPUTER SYSTEM ●Input ●Processing ●Memory and storage ●Output device

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 11 SLIDE 3 COMPUTER NETWORKS ●Global computer network (Internet) ●For accessing the World Wide Web ●For exchanging ●Local computer network (intranet) ●Functions like a typical website ●Used to share information within an organization

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 11 SLIDE 4 INPUT AND PROCESSING ●Input: What are 4 common input devices? ●Processing: making things happen ●Word processing ●Desktop publishing ●Database software ●Spreadsheet software ●Presentation software

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 11 SLIDE 5 MEMORY AND OUTPUT ●Memory and storage ●Saving for later ●Output: What are 4 common output devices? ●Obtaining results

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 11 SLIDE 6 MEMORY CAPACITY

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 11 SLIDE 7 MANAGEMENT INFORMATION SYSTEMS ●A management information system (MIS) is a coordinated system of processing and reporting information in an organization. ●Managers need information to make business decisions. ●Computer systems and software are essential parts of MIS.

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 11 SLIDE 8 COMPONENTS OF AN MIS

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 11 SLIDE 9 DEFINE DATA SOURCES ●External data sources ●Internal data sources

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 11 SLIDE 10 THE MIS IN ACTION 1. 1.Identify the information needs of the organization Obtain facts, figures, and other data Process, analyze, and organize data in a useful manner Distribute information reports to those who make decisions Update data files as needed.

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 11 SLIDE 11 TECHNOLOGY IN SERVICE INDUSTRIES ●Public service ●Education ●Health care ●Financial services

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 11 SLIDE 12 E-COMMERCE ●E-commerce refers to conducting business transactions using the Internet or other technology.

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 11 SLIDE 13 TYPES OF E-COMMERCE ●Four types of e-commerce ●Business-to-Consumer (B2C) ●Business-to-Business (B2B) ●Consumer-to-Business (C2B) ●Consumer-to-Consumer (C2C) ●E-commerce matrix

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 11 SLIDE 14 E-COMMERCE ACTIVITIES ●Providing product information ●Promoting a company ●Selling online ●Conducting market research ●Making payments ●Obtaining parts and supplies ●Tracking shipments

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 11 SLIDE 15 GLOBAL E-COMMERCE ●Importing and exporting ●Videoconferencing

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 11 SLIDE 16 DEFINE KEY TERMS ●robotics ●artificial intelligence (AI) ●expert system ●computer-aided design (CAD) ●telecommuting ●piracy ●computer virus

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 11 SLIDE 17 WORKPLACE TECHNOLOGY ●Robotics ●Expert systems ●Computer-aided design (CAD) ●Telecommuting

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 11 SLIDE 18 HOME AND PERSONAL TECHNOLOGY ●School and homework ●Home robotics ●Household record keeping

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 11 SLIDE 19 SOCIAL CONCERNS OF TECHNOLOGY ●Employment trends ●Health concerns ●Computer crime ●Privacy concerns

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