Virtual HR “ The use of computer systems, interactive electronic media, and telecommunication networks to carry out the functions of the human resources department --Virtual HR, J. Jones

Virtual HR Technology n Internet –Ex: –Accessible to everyone in the world n Intranet –Ex: Ruby.fgcu.edu –Accessible only to employees with clearance n HRIS and other products –May be: stand-alone and available only to HR, on intranet, and/or through internet-service companies.

Benefits of Virtual HR n Reducing paperwork and streamlining work flow n Automating redundant HR tasks n Empowering employees to embrace a self-service HR delivery system n Keeping the company’s workforce fully informed about all important HR compliance issues and corporate events n Speeding up the response time of HR systems n Ensuring that more informed decisions are made n Improving time management n Offering a flexible model of HR that meets the changing needs of an increasingly diverse and global workforce.

Common Types of Web-Based HR n Web-Based Employee Self-Service –Employee Benefits –Company Communication –Others n Web-Based Manager Self-Service –Recruiting and Staffing –Performance Management –Compensation Planning –Technology and Employee Development –Others

Web-Based Employee Self-Service n For Employees –HR Communications –Benefits Services –Personnel data updates –Job Postings n For Managers –Personnel changes –Salary actions –Job requisitions Most Commonly Planned or Implemented HR Self-Service Applications Benefits Efficiency, personal data quality, employee empowerment process improvements, HR integration at employee level.

Examples n Select from flexible benefits plan menu n Schedule vacation time n Apply for new position n Change address, dependents, other data n Enroll in training or development activity n Model impact of change in savings plan n Revise retirement planning portfolio n Participate in computer-based training n Respond to employee opinion survey n Get answers to questions on: HR products/services, employee’s coverage, eligibility, the company

Web-Based Manager Self-Service Advantages of web-based technology n No waiting for forms, policy guidelines, HR department approvals, employee’s job history n Self-sufficiency in changing an employee’s status or terms of employment n Instant, enterprise delivery of requests for knowledge, info, people, or best practice. On-line instant response n Overall improvement of manager’s leadership competencies.

Examples n Personnel changes n Supervisor changes n Job grade n Department changes n Transfers n Location changes n Terminations n Salary actions n Stock management n Recruiting: n Requisitions n Offer letters n Skills matching Common systems: compensation, performance management, staffing and recruitment, time and attendance, training and development

Web Sites for HR Professionals n American Society for Training and Development (ASTD) n Human Resource Executive n International Association for Human Resource information Management (IHRIM) n Society for Human Resource Management (SHRM) n Society for Industrial-Organizational Psychology (SIOP) n US Equal Employment Opportunity Commission (EEOC) n Yahoo! The Business and Economics Section

Intranet Resource Web Sites Intranet related white papers may be available at n Web Week n Web master Magazine n Tech Web n Intranet Journal n Netscape n Oracle n Sun Microsystems n Microsoft n Lotus n PointCast