Crew Compliment

OBJECTIVES The importance of Safety & the effects of reduce crew

CABIN CREW DUTIES: To perform duties in the interest of CABIN SAFETY as mandated by Civil Aviation Regulation (CAR). To perform duties in the interest of CABIN SAFETY as mandated by Civil Aviation Regulation (CAR).

Their job is to manage cabin safety from point A to point B safely and efficiently. AB Pre-Departure Taxi Takeoff Climb Cruise Descent Approach Land Taxi Park

WHAT DOES A CABIN CREW DO APART FROM ATTENDING TO SAFETY & CUSTOMER NEEDS FROM POINT A TO B? (OPEN DISCUSSIONS)

THREATS Cabin design Cabin design Ground congestion Ground congestion Flight crew error Flight crew error Turbulence Turbulence Weather Weather Late arrival of aircraft Late arrival of aircraft Late arrival of crew Late arrival of crew Flight diversion Flight diversion Aircraft Malfunction Aircraft Malfunction Passengers events Passengers events Crew Scheduling error Crew Scheduling error Ground Support error Ground Support error Flight Deck error Flight Deck error Dispatch error Dispatch error Equipment malfunction Equipment malfunction Distraction Distraction

EFFECTS OF REDUCE CREW High workload in the cabin High workload in the cabin Stress Stress Fatigue Fatigue ERRORS Low Situational Awareness Omitting to cross check/verify door arming/disarming Inadvertent slide deployment Operational Decision – crew decision that unnecessarily increase risk Leaving door disarmed after pushback has commenced Communication – failure to communicate, miscommunication or misinterpretation of pertinent information. Failure to perform door status call. Procedural – intent is correct, execution is flawed. Intentional Non-compliance – deliberate deviation from regulations/SOPs Passengers not secured Unrestrained baggage & equipment