Solution Provider Agreement (SPA) Re-enrollment 2006 Name Title Group Microsoft Corporation

Microsoft Solution Provider Agreement (SPA) Re-enrollment –Background –Stay eligible –What’s new –How to re-enroll Microsoft Partner Program (MSPP) Re-enrollment –Background –Why re-enroll –How to re-enroll –Compliance –CRM Software Advisor addendum –Service plans Agenda

SPA Background Audience: –Microsoft Business Solutions Partners who resell financial and supply chain management solutions must have an active SPA agreement with Microsoft. –Partners who signed the SPA in 2004 must take action now. The Solution Provider Agreement: –Was introduced in July –Has a two-year term. –Provides benefits such as a wider geographic scope, harmonized rules and discount schedules (specified by region). –Signed between a partner and Microsoft’s Regional Operations Centers (ROCs). –Is required for each region where partners have customers and intend to place orders.

Keep Your Eligibility to Order Who needs to re-enroll? –Partners who have signed the 2004 version with an expiration date of June 30, 2006 need to reactivate the SPA before June 30, –Partners can check their expiration date via their signed copy of the contract or by contacting their Regional Operations Center (see SPA guide for contact details). To maintain your ability to place orders without interruption, it is essential that you activate the SPA before July 1, The appropriate ROC must receive the contract at least 2 weeks in advance of July 1, 2006, to avoid potential interruptions. If the SPA is not Reactivated: –Ordering rights for Microsoft Business Solutions will be revoked. –Access to PartnerSource may potentially be lost. –Customers may eventually be re-allocated to other partners.

Who Needs to Reactivate their SPA? This requirement only affects those who signed the 2004 version June ‘04June ‘06 July ‘05July ‘07 July ‘06July ‘08 Partners who signed the SPA released in 2005 do not need to re-enroll until July Partners who reactivate their SPA now will stay active until July 2008

What’s New in 2006? - Highlights Contract Section SubjectSummary 10Term and termination The new SPA agreement end-date is July 31, MSPP Membership It is now required that you be at the Registered Member level or higher in the Microsoft Partner Program to be considered compliant with the SPA requirements. 3.5Exam Requirements - The exam requirements are the same, but do not stipulate how many employees must meet the exam requirements. - SPA & Affiliate organizations can now aggregate all exams worldwide that their employees have taken to qualify for the SPA exam requirements. 3 & 4.8Notification Requirements to Partners You will be automatically notified of any substantial changes to the SPA agreement by or through your field rep Review all of the SPA changes:

2 How to Re-enroll – Step One Download the SPA: 1 Activating the SPA is easy. 1.Review the changes. 2.Ensure you are enrolled in MSPP. 3.Fill out the required materials and submit them to the ROC

2 How to Re-enroll – Step Two Manage Your MSPP Membership To resign the SPA, you need your Partner ID Number. If you’re not already registered in MSPP, go here to register now : Log in and look for this header which includes your Organization ID. If you are already an MSPP member, enter your MSPP Organization ID number in the SPA and/or Affiliate profile. You must be an active MSPP member to Reactivate your SPA

How to Re-enroll – Step Three Activate your SPA Partners need to submit two hard copies of the following documents: – The SPA – signature required. – The SPA Profile form (one copy only). NOTE: Don’t forget to add your MSPP ID. – The Solution Addenda corresponding to the products you plan to sell. If you have affiliates that want to place orders within a region, please submit: – The Affiliate Agreement. – The Affiliate Profile form(s). Access the contracts: NOTE: The Regional Operations Center must have activated your agreement by July 1, 2006 to keep accepting orders – allow for at least two weeks processing time. Section 2.2 in the SPA Guide contains detailed enrollment guidelines regarding what documents are required and where they should be submitted. 3

Microsoft Partner Program: A Valuable Partnership for your business

MSPP Membership Required Microsoft Partner Program (MSPP) membership: Adds value to your business. Is required to re--activate your SPA. –Registered Member level or higher. Also Note: Partners will be awarded a status in MSPP that corresponds to their level of compliance in MSPP at the time of re-enrollment.

MSPP Benefits – Why Re-enroll Extend your market reach by leveraging Microsoft Partner Program assets to build revenue, sales momentum and market differentiation: –Associate the Microsoft brand with your company. –Gain a competitive edge by attaining Microsoft Competencies. Reduce your operating costs using valuable software, training and support resources such as: –Reach more customers through program marketing resources. –Not-for-distribution software licenses. –Partner Learning Center online courses. –Pre- and post-sales technical support. Deliver innovative solutions that help you and your customers realize their full business potential with: –Microsoft Account Engagement. –Visibility to the Microsoft Technology roadmap. –Access to a broad and global network of all partner communities. For an overview of what’s changed, go to:

How to Re-enroll in MSPP Registered, Certified or Gold Certified Level If you are re-enrolling: –Confirm you exams have been met by accessing VOICE. Note: Having met the exam requirements for at least one of the MBS Competency Specializations will count as having met the two MCP requirements, which are necessary to enroll at the Certified or Gold levels. It is essential that Microsoft understand what exams your organization has passed. –Go to –Update your profile information. –Enter your MBS account number. –Enter in your customer references (if applicable). Note: make sure that your customer approves them and then assign them back to the specialization you are trying to earn. –Pay your program fee (if applicable ).

Next Steps: For Partners who Resell CRM CRM Software Advisor Addendum If you have participated in the Microsoft Dynamics CRM Software Advisor initiative then you’ll want to be sure to sign the Microsoft CRM Certified Software Advisor addendum when you re-enroll in the Microsoft Partner Program. All Software Advisors must be at the Registered Member level or higher in the Partner Program to be eligible for the associated fees. To sign the CRM Software Advisor addendum, visit: All partners who are Software Advisors and are re-enrolling in the Partner Program are strongly advised to sign the CRM Software Advisor Addendum at the same time. This will ensure that these partners can continue to claim fees until their next anniversary in the Partner Program.

Next Steps: Service Plans for All Partners Additional considerations as you re-enroll in MSPP: Microsoft Business Solutions partner service plans provide you with access to technical product training and certification benefits to help your technical professionals achieve and maintain a level of competency. This will increase your product implementation speed, success and satisfaction to help you achieve and maintain Microsoft Business Solutions Competency requirements. Determining Which Service Plan: The partner service plans also provide direct access to Microsoft service professionals, implementation tools and resources. Find the plan that’s right for your business. Visit PartnerSource at: for more information and to enroll in a Microsoft Business Solutions partner service plan.

Partner Call To Action - Summary 1.Reactivate the SPA by June 30, 2006 to ensure your ability to place orders. a.Allow at least two weeks for processing. 2.Ensure your MSPP membership is up to date. 3.Consider: –If you resell CRM, signing the CRM Software Advisor Addendum. –Selecting a service plan. Thank You!