蓄勢待發迎WebSAMS Preparation Forum for WebSAMS Implementation Document 12

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蓄勢待發迎WebSAMS Preparation Forum for WebSAMS Implementation Document 12 22/04/2017 Document 12 Preparation Forum for WebSAMS Implementation 蓄勢待發迎WebSAMS Preparation Forum for WebSAMS Implementation

Agenda Overview of Rollout Process The Support Services Document 12 Agenda Overview of Rollout Process Stage 1 – Planning Stage 2 – School Preparation Stage 3 – Pre-installation Stage 4 – WebSAMS Installation Stage 5 – Post-installation The Support Services

Roll-out Process Overview - 5 Stages Document 12 Roll-out Process Overview - 5 Stages Planning Stage 1 School Preparation Stage 2 Complete Outstanding Tasks Collect & Prepare Related Information Training  Pre-installation Stage 3 Post-installation Stage 5 Installation Stage 4 Ready to use !!

Roll-out Process Overview Document 12 Roll-out Process Overview Stage 1 Planning

Roll-out Process Overview - Stage 1 Document 12 Roll-out Process Overview - Stage 1 Planning Understand the Basics Document 3 - Kick-Start Guideline for WebSAMS Implementation Decide your approach Resources Timing Standard & Convention

Roll-out Process Overview - Stage 1 Document 12 Roll-out Process Overview - Stage 1 Basics of HW & SW 2 Dedicated Servers - WebSAMS & HTTP Servers WebSAMS Server Minimum HW Configuration: Intel Quad-Code Xeon E5430 (2.66 GHz) or above, 2 GB RAM, 3 x 300GB H HD Windows Server 2003 R2, Backup and Anti-Virus Software Backup device – eg. NAS (Network Attached Storage)

Roll-out Process Overview - Stage 1 Document 12 Roll-out Process Overview - Stage 1 HTTP Server PC class Recommended Configuration P4 1.4 GHz 256 MB RAM 20GB HD

Roll-out Process Overview - Stage 1 Document 12 Roll-out Process Overview - Stage 1 Basics of WebSAMS Network Network Infrastructure Requirement for WebSAMS Rollout 1. The WebSAMS segment and the ITEd segment are separated by a router.

Roll-out Process Overview - Stage 1 Document 12 Roll-out Process Overview - Stage 1 Basics of WebSAMS Network Network Infrastructure Requirement for WebSAMS Rollout 2. The Internet is separated from the school network by an Internet Gateway (IG).

Roll-out Process Overview - Stage 1 Document 12 Roll-out Process Overview - Stage 1 3. The IG should be configured to provide the following services: IP packet filtering; and Network Address Translation (NAT).

Roll-out Process Overview - Stage 1 Document 12 Roll-out Process Overview - Stage 1 4. The IG can be a: Firewall with or without DMZ; Proxy server; or Router.

Roll-out Process Overview - Stage 1 Document 12 Roll-out Process Overview - Stage 1 5. The IG may be implemented by: ISP; or School

Roll-out Process Overview - Stage 1 Document 12 Roll-out Process Overview - Stage 1 A Common Fault No IG !! Mix of Internet & Intranet => Security Exposure ??

Roll-out Process Overview - Stage 1 Document 12 Roll-out Process Overview - Stage 1 Basics of Facilities (Document 17 – Site Preparation Guideline For WebSAMS in School) Secure Server Room Rack Space and Ventilation Stable Power Supply

Roll-out Process Overview - Stage 1 Document 12 Roll-out Process Overview - Stage 1 Supporting Documents Pre-installation Reminders and Activities (Document 4) Specification of WebSAMS Hardware & Software (Document 20) Network Integration Guideline (Document 24) Site Preparation Guideline for WebSAMS in school (Document 17) WebSAMS Installation Procedures (Document 33)     

Roll-out Process Overview Document 12 Roll-out Process Overview Stage 2 School Preparation

Roll-out Process Overview - Stage 2 Document 12 Roll-out Process Overview - Stage 2 School Preparation Complete Outstanding Tasks Collect and Prepare the Required Information Training

Roll-out Process Overview - Stage 2 22/04/2017 Document 12 Roll-out Process Overview - Stage 2 Complete Outstanding Tasks Facilities Network HW & SW Preparation Forum for WebSAMS Implementation

Roll-out Process Overview - Stage 2 22/04/2017 Document 12 Roll-out Process Overview - Stage 2 Network Preparation NAT port mapping for Internet Gateway ONE-TO-ONE mapping of TCP port 80, 443, and 7010 (for training system). Public (Internet) IP address for WebSAMS's Linux HTTP server & Private (Internal) IP address for WebSAMS's Linux HTTP server For examples 202.82.18.180 TCP 80 -> 10.64.128.25 TCP 80 202.82.18.180 TCP 443 -> 10.64.128.25 TCP 443 202.82.18.180 TCP 7010 -> 10.64.128.25 TCP 7010 WebSAMS server (e.g. 10.64.143.150) can access to Internet directly WITHOUT using a proxy server Preparation Forum for WebSAMS Implementation

Roll-out Process Overview - Stage 2 Document 12 Roll-out Process Overview - Stage 2 Network Preparation Get ready the WebSAMS URL (Convention: websams.schoolabc.edu.hk) Request ISP to include the DNS entry of WebSMS URL for Internet access For EDB to generate the digital certificate

Roll-out Process Overview - Stage 1 Document 12 Roll-out Process Overview - Stage 1 Collect & Prepare Related Information IP addresses assignment WebSAMS URL addresses Contact ISP for broadband services Prepare software media Ensure account and password correctness Backup ……… Document 4 - Pre-Installation Reminder and Activities

Roll-out Process Overview - Stage 2 Document 12 Roll-out Process Overview - Stage 2 Collect & Prepare Related Information Information Required Before Installation (Form 1)  ** The information is needed by EDB for preparation of the installation kit and your installation deliverables.

Roll-out Process Overview - Stage 2 Document 12 Roll-out Process Overview - Stage 2 Training Comprehensive training

Roll-out Process Overview Document 12 Roll-out Process Overview Stage 3 Pre-installation

Roll-out Process Overview - Stage 3 Document 12 Roll-out Process Overview - Stage 3 Pre-Installation Send Form 1 to EDB Prepare your database by EDB (Generally around 20 work days is needed) Collect WebSAMS installation kit and other rollout deliverables upon notification from EDB Verify completion of all pre-installation tasks (Document 4 – Pre-installation Reminders and Activities) Fix the rollout date with your WebSAMS installation contractor

Roll-out Process Overview Document 12 Roll-out Process Overview Stage 4 WebSAMS Installation

Roll-out Process Overview - Stage 4 Document 12 Roll-out Process Overview - Stage 4 WebSAMS Installation Contractor - WebSAMS installation Installation of WebSAMS server Installation of HTTP server Network configuration Schools Conduct installation acceptance test Sign-off Installation Acceptance Form

Roll-out Process Overview Document 12 Roll-out Process Overview Stage 5 Post-installation

Roll-out Process Overview - Stage 5 Document 12 Roll-out Process Overview - Stage 5 Post-installation Return WebSAMS Installation Acceptance Form to EDB for entitlement to WebSAMS Help Desk service Send the WebSAMS version number via CDS message to EDB Change WebSAMS account passwords Assign WebSAMS initial access right Modify PC configuration Post-Installation Tasks of WebSAMS Implementation (Document 5)

Roll-out Process Overview Document 12 Roll-out Process Overview Ready to use !! Routine Operation

Roll-out Process Overview - Stage 5 Document 12 Roll-out Process Overview - Stage 5 Routine Operation Tasks Security Checking System Log Checking System Backup System Clean Up WebSAMS Update Update virus signature Apply Windows security updates Etc…. WebSAMS System Operation Task List (Document 35)

Support Services Assistance from EDB during Rollout Document 12 Support Services Assistance from EDB during Rollout Ms Anna Tsang Tel : 2832-8417 E-mail : aeosim13@edb.gov.hk Fax : 2575-6990 Assistance after Rollout School Liaison Officer WebSAMS Central Document Repository http://cdr.websams.edb.gov.hk WebSAMS Help Desk Tel : 3125-8510 E-mail : websams_support@hk.ncs-i.com Fax : 3125-8999

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