1. Computerized Networking of HIV Providers Networking Fundamentals Presented by: Tom Lang – LCG Technologies Corp. May 8, 2003

2. Agenda Network Infrastructure (“plumbing”) VPN & the “Internet” Network Resources Putting IT all together Application Architecture Networking & HIPAA Support Requirements Lots of Questions & Some Answers

3. What is a Computer Network? Share computer resources – consists of two major sets of components: “Plumbing” – roads, traffic lights and signs Resources – restaurants, gas stations and hotels LAN – Local Area Network (one domain / office) WAN – Wide Area Network (more than one domain / segment / office)

4. The “Plumbing” of a Network? Cabling – physical connection that ties together all of the resources (roads / highways) Hubs / Switches – manage the communication traffic within one “network domain / segment / office” to make sure traffic “continues to move” (side street & city traffic lights and signs) Routers – manage the communication traffic between “network domains / segments / offices” to make sure traffic “continues to move” (on / off ramp traffic lights and signs)

5. Cabling Manufactured to handle certain levels / speeds of traffic (alley, 2 lane street, 4 lane highway) Category 3 – “old” phone cabling Category 5 – “old” data standard, up to 100 MB and less than 300 feet Category 5e – “current” data standard, up to 100 MB and less than 328 feet / up to 1 GB and less than 290 feet Category 6 – “new” data standard, up to 10 GB and longer runs

6. 10 ports each will get their own 100 MB Switches – provide a “switched” environment (visualize “stacking” of four lanes on top of each other, each with their own traffic light): Hubs – provide a “shared” environment (one traffic light at an intersection of 4 lanes): Hubs / Switches Which is better / faster? 10 ports that share 100 MB each port will get 10 MB

7. “Plumbing” on Network Drawings (Test) Which one is it?

8. Virtual Private Network – what is it? A private network (your LAN) that uses a public network (the Internet) to share resources Most common approach – VPN client software on your home computer / laptop that connects to your office firewall device Allows you to gain access to the same computer resources from home / remote location that you would have as if you were sitting in your office

9. Virtual Private Network – what it looks like?

10. The Internet – what is it? Largest network of computer resources available Every resource has a mailing address (IP address: 192.168.1.1) Numbers too hard to remember – use English names (LCGTech.com = 63.85.252.55) Servers (domain name) provide the lookup of names to IP addresses all over the world so that traffic is routed to the correct “physical” server

11. Network Resources Firewall (protection device between an internal “safe” network domain and an “untrusted” or “unsafe” network domain – Internet) Server (high-end computer – file sharing, application, database, web, e-mail, network security access, backup responsibilities, logging and auditing, etc.) Printer (standalone, directly on the network, connected to a server or workstation and “shared” for other computers to use)

12. Firewall Specifications Separate hardware device (versus software only) License for number of “nodes” or computers behind the firewall that need access through the firewall Virtual private network (VPN) capability Filtering capability – allows you to turn off access to certain Internet resources (websites, etc.) for each internal computer / node Anti-virus capability (can scan the traffic as it goes through your firewall, before it gets to your computer)

13. Servers (types) Primary functions in a small network (“file server”) File, small application, print, security and backup If needed, other dedicated functions include: Application (accounting, etc.) Database (SQL Server, Oracle, etc.) Web & E-mail (more cost effective to look to a hosting company for these services)

14. Server Definitions CPU – central processing unit, brains of the computer OS – operating system, provides the interface between us and the computer / server components RAID – Redundant Array of Independent Disks, provides redundancy levels (0  5) for hard drive configurations (mirrored to data striping) IDE/ATA – integrated drive electronics / AT Attachment, less expensive and allows up to 100 MB / second transfer rates (workstation drives) UltraSCSI – Ultra fast small computer systems interface, more expensive and allows up to 320+ MB / second transfer rates (server data drives)

15. Server Specifications (minimum preferred) CPU – the faster the better (XEON – server, Pentium4 – workstation) Memory – we all would like more (minimum 512 MB) OS – Microsoft Windows 2000 Server Hard drives – two types preferred  Boot drives for the OS (two – IDE, RAID 1)  Data drives (UltraSCSI, RAID 1 or 5) Tape drive – required for backing up data, design a tape rotation scheme for catastrophic failure or accidental failures Redundancies – power supplies, network cards, etc.

16. Putting “IT” All Together

17. Application Architecture (Types) Standalone Application Networked Application

18. Networked Application (LAN deployment)

19. Networked Application (WAN deployment #1)

20. Networked Application (WAN deployment #2)

21. Networked Application (Web deployment #1)

22. Networked Application (Web deployment #2)

23. Networking & HIPAA Security (2 years out) Physical: building, data, workstation use, security awareness, data disposal, equipment control, facility, etc. Technical: audit controls, role-based & user-based access, transaction security, data and system integrity, encryption, authentication, data backup plan, disaster recovery plan, testing, etc. Administrative: Policies, procedures, training, security management, personnel security, contingency planning, chain of trust partner agreements, emergency operations, etc.

24. Support Requirements Break / Fix & Basic Setup (PCs, printers, Windows – A+ Certified) Server Systems Configuration (firewall, server, database, web hosting – MCSE, MCBDA, firewall trained, MCP-I / MCSE-I) Business Applications (Specialized skills / knowledge for CAREWare, accounting, etc. – direct from vendor)

25. Questions