Emily Wallace Product Manager ext

 What is a CAB and why do we use them?  Multi-Subsidy Discussion

 Small group of motivated Tenmast software users who work with select members of our staff in order to:  Gather all necessary software program requirements.  Prioritize those requirements into high to low importance.  Review and provide feedback on subsequent program changes.  Help us do right the first time, ensure a smooth and problem-free software release, and create a program that better matches a business process.  Allow our clients to become an active participant in the development process  Help us develop an easy to use, more customized product designed for YOU.

 What multi-subsidy do you have?  Voucher in tax credit unit (reported to State housing corporation)  Voucher in multi-family unit (submitted to TRACS)  Market rent units  PH and tax credit “floating” units  How do you currently manage multi-subsidy?  WinTen2+ features to help manage multi-subsidy

1. New unit model  S8 and other properties are all in one unit file – when voucher holder selects property owned by HA, system can handle both rent calcs 2. Pulse (event notification system) informs other depts. about change in household Example 1: notice to vacate tax credit property and Pulse notifies S8 housing specialist Example 2: S8 housing specialist completes income change and Pulse notifies property manager and auto adjusts amount owed by tenant Example 3: Applicant submits RFTA for HA-owned property, system creates New Admission cert for both HCV and other property

3. Household Certification screen  Shows ALL subsidy certs for the household and all subsidies the household is currently under 4. Household Info Storage  Personal income/assets/expenses are entered once. Any subsequent changes to these personal records are updated throughout the system at time of certification AND approval of the corresponding Pulse notification. Income change presented > S8 HS starts cert and enters info > Pulse notifies multi-subsidy specialist of income change > multi-subsidy specialist “accepts” notification > income change is actually applied on second set of certifications.

5. No more data areas  Access to information determined by security and is by project. S8 HS can only see HCV certifications A HS can see both HCV certs and tax credit if given access 6. TAR Changes  Multi-subsidy tenant has separate accounts for each subsidy  System updates each subsidy account each month using monthly initialization (generate charges)

 What should Pulse notify you about pertaining to multi-subsidy situations?  Any concerns about household info in one location?  Any reporting requirements that we don’t address? (for example, internal reports at HA)  What are your unique spreadsheets you use to manage multi-subsidy?