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One Stop Business Centers must furnish auxiliary aids to provide customers with disabilities an equal opportunity to participate in a WIA program or activity. Auxiliary aids or services include qualified interpreters. A qualified interpreter is defined as: Someone who is able to interpret accurately, effectively and impartially, both receptively and expressively, using any necessary specialized vocabulary. A family member who is able to communicate with a deaf relative. An employee with knowledge of basic sign language.

Good effort…but Please try again According to the Americans with Disabilities Act, a qualified interpreter must be provided, not necessarily a certified interpreter. This means that communication must be conveyed effectively, accurately, and impartially, through the use of any necessary specialized vocabulary. It is likely a co-worker with basic sign language skills would not be considered qualified.

Come on… A family member may be a well qualified interpreter, and is welcome to accompany an individual seeking services in a One Stop. However, a One Stop cannot expect, or ask, that the family member be available for all meetings the customer will require an interpreter for, at the One Stop. you can do it!

FANTASTIC Good work! This is the best answer. A qualified interpreter has been trained to understand both receptive and expressive language skills. For more information about providing a sign language interpreter under the ADA, click here to be directed to the ADA & IT Information Centerhere 30-Second DPN Trainings are a National Disability Program Navigator collaborative effort. Please contact your local DPN to add a friend or colleague to this list. Thank you From “DPN NAME”, your Disability Program Navigator “INSERT PHONE NUMBER & TTY” “ ADDRESS”