ITS Educational Technology Services

Mission: Support and service of Faculty technology needs and applications Emphasis: Instructional methods that may strategically benefit from emerging technologies, to enhance and expand student learning. Strategies for integrating teaching with various forms of delivery, media and technology resources

ETS Overview ITV and Video Services Classroom Technology Support Faculty Projects and IMS Video Production and Streaming Media

ITV and Video Services Providing ITV Classroom support, Photo and Video Services Joe Nechanicky

ITV (Interactive Television) Purpose of Interactive Television To provide access and distribute courses originating from MSU to off campus students through out the state of Minnesota To Supplement and support students using other forms of distant learning opportunities, such as on line learning Two primary ITV rooms AH 322 and TR E224 H.323 (IP) equipped Current classes on ITV – MODL 462/562 MODL 463/563, AVIA 333, REHB 625,ENG 686 ITV / World Wide Video Conference Services Provide scheduling of ITV class time, facilities at MSU Establish video connections and work out room scheduling to other institutions Provide specialized instruction and additional technology for instructors H.323 Video conference and Net meeting scheduling, connection assistance Satellite downlink scheduling and program implementation for seminars and continuing education programs

Typical MSU ITV Room

Video Conference Facilities ML 3012 ML 2042 ML 94B Portable Unit

Video Production Lab Purpose: To instruct and assist faculty in the use of digital video production hardware and software A sample of video programs available: iMovie (Mac) Movie Maker (PC) Pinnacle Studio 9 Camtasia Visual Presenter Snag it New programs installed periodically and current programs are being constantly evaluated for proper operation, performance and application

Video Production Lab

Instruction and Services This support function enhances and increases visibility of Minnesota State Mankato’s strong academic and student environment Instruction : Digital Video production techniques (camera, composition, lighting sound ) Digital Video editing techniques (use of computers for video editing including disposition of files) Analog to digital audio processing ( instruction on various file generation methods for audio processing Video Support : Assist faculty in the development of video for classroom and on line class presentations Develop campus wide video projects such as MSUM’s convocation video, Promise video, special events, and instructional and recruitment videos. Assist faculty with video projects in the video production lab DVD authoring and DVD duplication VHS to DVD conversions Digital still shot camera work for various video and photographic applications Advisement on purchases of video equipment for faculty for class room applications (cameras, editing software, computer specifications etc)

Classroom Technology Support Providing Classroom Technology and Support Matthew Clay

Classroom Technology Overview Classroom Information. Technology Usage. Ongoing Support. Upcoming Projects. Moving Forward. What Else?

Multimedia Classroom Information Level 2 Rooms* Multimedia Projector Laptop Hookup Document Camera DVD/VCR Instructional Video Level 3 Rooms* All Level 2 equipment plus Microphone Built-in Dell and Macintosh Instructional Video *All rooms are keyed the same. *Some rooms have Smart Boards in them

Classrooms\Carts on Campus

Multimedia Classrooms and Usage

Ongoing Classroom Support Classrooms require a high level of support and maintenance. Team of 4-5 student assistants. Bi-weekly room checks Our goal is to respond to a problem in a classroom within minutes of a call. Help departments with non-standard equipment trouble shoot any problems they may have. Offer training on how to use the equipment and incorporate it into the classroom.

Upcoming Projects Remodel of Trafton Center 121. Specialized classrooms for different departments. (Biology) Working closely with facilities on the new Trafton Building and Remodel and the new dorm building. Continuing our recycling phase.

Recycling Phase We are currently on a 5 year recycling plan. 33 rooms will be upgraded this summer. They will receive a newer and brighter projector. They will get new Crestron Touch panels. They will be added to our E-control system.

Moving Forward: Where are we going? Installing our own equipment. Create our own programming. Continue adding classrooms to our E- Control system. Work more closely with different departments to meet their growing technological needs.

Example: Our Own Programming Personalized to our school. Help menus can be created. Easily make our own changes.

Moving Forward: New Technologies Smart boards, Sympodiums, Wireless Slates, Annotation devices Wireless Projectors Video Over Ethernet Audience Response Systems Unified Digital Signage Solution ????

What Else? Wireless and Classroom Technology Conference Technology and Teaching Center Surplus Equipment Auctions Special Event Technology Support. (Convocation, speakers, etc)

Instructional Management Systems Providing Desire2Learn support to students, faculty, and staff. Site administrator/trainer Jeff Henline

Who are we? Local IMS support staff 1 full time staff 6 student employees 5 days/week, 8:00a-5:00p Providing support via: RightNow knowledgebase Phone ( ) Live chat (ProvideSupport)

Support Usage (since Aug. 2005) 3,211 sent s (about 15/day) RightNow 527 incidents Live chat 486 incidents

Desire2Learn Usage Spring Courses 317,890 active sessions (as of 3/20/2006) 22,069 student enrollments Fall Courses 753,678 active sessions 24,058 student enrollments

Desire2Learn Usage Overall Usage Trend Fall 2004 Spring 2005 Fall 2005Spring 2006

Faculty Training Classes offered to faculty on Desire2Learn. (content, grading, quizzing, etc.) One-on-one training provided Assist faculty with content and course creation

Zoomerang 13 licenses available for use by Faculty/Staff Access to random samples from MSU populations Assistance in creating, deploying, and analyzing data

Video Production and Streaming Media Providing Digital Video Production and Streaming Media Support Jerry Anderson

Streaming Media Server Live Event Streaming Commencement Ceremonies Speakers KMSU Radio Athletic Events

Streaming Media Server On-Demand Content Mock Interviews - COB Speeches – COE Student Teaching Sessions – COE Executive Lecture Series – COB Tech Rec Multimedia Content for Online Classes

Online Collaboration for Distance Learning Macromedia Breeze Meeting e/pop Web Conferencing What they offer… Synchronous Online Learning Live audio/video via Internet Interactive whiteboard Live application and document sharing Remote student teaching observation

Administrative/Non-Academic Uses Campus/Department Marketing Dissemination of information Multipoint meetings online Interviews online

PDA – Wireless Initiatives Athletic Training Audience Response Electronic Medical Handbook Geography GPS Interface for Mapping Intro to GPS courses Construction Management

Podcasting/Vodcasting Real Simple Syndication (RSS) Subscription-based Any file type Automated Downloads

ITS Educational Technology Services